Director of Operations, Aviation

Director, Operations

The Director, Operations provides leadership to assigned accounts, districts, branches, and / or region leading facility services including Janitorial operations for a large international airport, and Cabin Appearance for the second largest U.S. hub of an international airline, all within the aviation / airport environment. This high-level executive position reports directly to the Regional Vice President, directs and oversees staff and is responsible for analyzing procedures, as well as identifying areas where process redesign will enhance accuracy, effectiveness, and efficiency. The Director is a critical liaison to senior leadership of ABM clients, and is responsible for reporting performance, identifying and communicating operational opportunities, addressing client concerns, and becoming a trusted advisor to our clients.

Essential Functions :

• Direct oversight of multiple P&Ls.
• Direct interaction with internal and external executive leaders.
• Ensure a safe and secure environment to meet customer needs and comply with regulatory requirements.
• Recruit, manage, and lead teams with a focus on continuous improvement. Select and develop teams of professionals, as well as leaders. Influence and support functional strategy; determine, evaluate, and modify goals and the allocation of resources to ensure departmental and organizational goals are met.
• Support, motivate, and promote the team by building a positive and thriving team environment.
• Direct overall department processes for integration of services and systems.
• Direct initiatives to improve quality, performance, and customer service.
• Maintain daily and weekly labor management control.
• Identify, analyze, and review issues; document and report any issues.
• Prepare plans for long range improvement projects to maintain infrastructure.
• Maintain accountability for area budgeting, including selection, installation, and replacement of materials and equipment.
• Special projects and other duties as assigned.

Requirements :