Front Desk Agent

Job Description

Job Description

Description :

Job Title : Front Desk Associate

Job Description :

We are seeking a friendly and organized Front Desk Associate to join our team. The ideal candidate will be responsible for providing excellent customer service at the front desk and may also assist with maintaining the cleanliness of the pool area.

Key Responsibilities :

• Greet and assist guests in a professional and courteous manner
• Manage check-in and check-out processes efficiently
• Answer phone calls and respond to inquiries regarding services and amenities
• Maintain accurate records of guest information and reservations
• Ensure the front desk area is clean and organized
• Assist with cleaning and maintaining the pool area as needed
• Handle guest complaints and resolve issues promptly
• Collaborate with other team members to ensure a positive guest experience

Skills and Qualifications :

We welcome applicants who are dedicated to providing exceptional service and contributing to a positive team environment.

Requirements :