Service Desk Analyst
Omniscius ConsultingWashington, DC, US30+ days ago
Job type
- Full-time
- Quick Apply
Job descriptionBachelor’s Degree or equivalent. 2-5 years of IT support experience. Strong troubleshooting, problem-solving, and customer service skills. Active DoD Secret Clearance. CCNA Security, CySA+, GICSP, GSEC, Security+ CE, CND or SSCP Powered by JazzHR
Our client is seeking Service Desk Analysts to provide IT support for a client based in the greater Washington, DC area.
Responsibilities :
- Resolve technical issues through various communication channels.
- Install, maintain, and troubleshoot IT hardware and software.
- Document and manage customer requests using ticketing systems.
- Provide exceptional customer service and technical support.
Qualifications :
When joining, you must possess an IAT level II certification in ACTIVE status :
Create a job alert for this search
Service Desk Analyst • Washington, DC, US