Talent.com
Asset Protection Captain, Boston - Downtown - Full Time
Asset Protection Captain, Boston - Downtown - Full TimeMacy's • Boston, MA, United States
Asset Protection Captain, Boston - Downtown - Full Time

Asset Protection Captain, Boston - Downtown - Full Time

Macy's • Boston, MA, United States
8 days ago
Job type
  • Full-time
  • Part-time
Job description

Be part of an amazing story

Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Asset Protection Captain's primary responsibility is to train, educate, and supervise staff in detecting and preventing theft of company property. Train and coach Asset Protection / Loss Prevention staff on apprehension. Support store's efforts in providing the best customer service within a controlled environment so as to ensure maximum sales at the highest profit rate attainable.

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here .

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include :

  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal / financial advice

Access the full menu of benefits offerings here.

What You Will Do

  • Select, train, develop, and supervise Asset Protection / Loss Prevention staff on detecting and preventing theft of company property
  • Develop, implement, and communicate programs to prevent theft amongst customers and employees
  • Participate in initial orientation and on-going training including the computer, surveillance, and alarm systems
  • Respond to customer and associate incidents to facilitate first aid and minimize company liability
  • For jobs in New York, a current New York State Security Guard License is required
  • Recover stolen merchandise and apprehend shoplifters who commit fraud or other criminal acts against the company
  • Investigate criminal violations against the person or property of any customer or associate that is committed on company premises
  • Prepare prompt and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, audits, and other activities as assigned by the AP / LP Manager
  • Be an expert of and maintain strict compliance with the law and company policies concerning apprehensions, searches and seizures, and the preservation of evidence
  • Successfully complete all security training requirements and maintain personal certifications as required by law
  • Conduct and oversee audits to ensure sales department compliance to merchandise exposure standards and asset protection
  • Develop and maintain relationship with local law enforcement to facilitate maximum coordination for potential criminal cases
  • Testify in court concerning any case, criminal or civil, wherein the company is a party of interest to which the Asset Protection / Loss Prevention Detective is summoned
  • Works on special assignments, investigations, and surveillance as directed by Store AP / LP Manager
  • Responds to alarm conditions at assigned store
  • Perform other duties as needed
  • Regular, dependable attendance and punctuality
  • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
  • Who You Are

  • High School Diploma or equivalent required
  • 1-2 years related experience
  • Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers
  • Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities
  • Ability to work a flexible schedule with retail hours, including day, evening, weekends, and / or holidays
  • Essential Physical Requirements You Will Perform

  • Position requires prolonged periods of standing / walking around store or department
  • May occasionally involve reaching above eye level, stooping, kneeling, or crouching
  • Must be able to apprehend shoplifters
  • Ability to sustain long periods of time enclosed in surveillance areas
  • Frequently lift / move up to 30lbs.
  • About Us

    This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.

    Join us and help write the next chapter in our story - Apply Today!

    This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.

    STORES00

    Create a job alert for this search

    Asset Protection • Boston, MA, United States

    Related jobs
    Travel Mammography Tech - $2,439 to $2,673 per week in Boston, MA

    Travel Mammography Tech - $2,439 to $2,673 per week in Boston, MA

    AlliedTravelCareers • BOSTON, MA, US
    Full-time
    AlliedTravelCareers is working with AMN Healthcare Allied to find a qualified Mammography Tech in BOSTON, Massachusetts, 02115!. Job Description & Requirements.Mammography Tech - (Mam - Mammo Te...Show more
    Last updated: 30+ days ago • Promoted
    Travel Certified Occupational Therapist Assistant (COTA) - $1,194 per week in Brockton, MA

    Travel Certified Occupational Therapist Assistant (COTA) - $1,194 per week in Brockton, MA

    Triage Staffing LLC • Brockton, MA, US
    Full-time
    Travel Rehab : Occupational Therapy Brockton.Shift Details : 8H Days (8 : 00 AM-4 : 00 PM).Length : 14 WEEKS 14 weeks.Apply for specific facility details. Certified Occupational Therapy Assist...Show more
    Last updated: 20 days ago • Promoted
    Travel CT Tech - $2312.98 / Week

    Travel CT Tech - $2312.98 / Week

    Atlas MedStaff • Salem, MA, US
    Full-time
    Atlas MedStaff is seeking an experienced CT Tech for an exciting Travel Allied job in Salem, MA.Shift : 3x12 hr days Start Date : 01 / 04 / 2026 Duration : 13 weeks Pay : $2312. Atlas Medstaff is currently ...Show more
    Last updated: 30+ days ago • Promoted
    COTA

    COTA

    National Staffing Solutions • Brockton, MA, US
    Full-time
    Details of the COTA opening in Brockton, MA : .Anticipated Start Date : 09 / 27 / 2025.Work Setting : Skilled Nursing Facility. Anticipated Duration of Assignment : 11 Weeks.Anticipated Schedule : 5x8 Days.We...Show more
    Last updated: 14 hours ago • Promoted • New!
    Asset Protection Captain, Boston - Downtown - Full Time

    Asset Protection Captain, Boston - Downtown - Full Time

    Macy's • Boston, MA, United States
    Full-time +1
    Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years.A story about innovations and traditions. Macy's 4th of July Fireworks, and the wonder of...Show more
    Last updated: 8 days ago • Promoted
    Insurance Claims Environmental

    Insurance Claims Environmental

    Diedre Moire Corp. • Salem, MA, US
    Full-time
    Claims Analyst Toxic Tort - Salem, MA Insurance Claims Specialist Adjuster Examiner Analyst Attorney Environmental Toxic Tort Asbestos Pollution Health Hazard _. REMOTE WORK FROM HOME AVAILABLE Requ...Show more
    Last updated: 13 days ago • Promoted
    Retail Asset Protection Specialist

    Retail Asset Protection Specialist

    LVMH Group • Peabody, MA, United States
    Full-time
    A global luxury retailer seeks an Asset Protection Partner in Peabody, MA, to safeguard assets and support a safe environment. Responsibilities include promoting safety, collaborating with store lea...Show more
    Last updated: 7 days ago • Promoted
    Asset Protection Partner

    Asset Protection Partner

    Inside Lvmh • Peabody, MA, United States
    Full-time
    Sephora’s assets and support a safe, inclusive environment for clients and employees.Working with store leaders and the District Asset Protection Manager, you’ll help implement safety and shrink st...Show more
    Last updated: 19 days ago • Promoted
    Custody Operations Associate

    Custody Operations Associate

    Kelmar • Wakefield, MA, United States
    Full-time
    The Custody Operations Associate is an Entry Level position who will work closely with Kelmar's Security Operations team, sub-custodian, and clients to execute instructions, reconcile transactions ...Show more
    Last updated: 30+ days ago • Promoted
    Executive Protection Agent - Boston (Accommodation Provided)

    Executive Protection Agent - Boston (Accommodation Provided)

    GLOBAL OPS • Boston, Massachusetts, US
    Full-time
    Quick Apply
    Led by veterans of the Israel Security Agency and Israeli Ministry of Defense,.Since our founding in 2009, we have implemented security solutions throughout hundreds of institutions throughout the ...Show more
    Last updated: 13 days ago
    Travel Certified Occupational Therapist Assistant (COTA) - $1,274 per week in Rockland, MA

    Travel Certified Occupational Therapist Assistant (COTA) - $1,274 per week in Rockland, MA

    AlliedTravelCareers • Rockland, MA, US
    Full-time
    AlliedTravelCareers is working with Triage Staffing LLC to find a qualified Certified Occupational Therapist Assistant (COTA) in Rockland, Massachusetts, 02370!. Travel Rehab : Occupational Therapy R...Show more
    Last updated: 29 days ago • Promoted
    Travel CT Tech - $2627.08 / Week

    Travel CT Tech - $2627.08 / Week

    FlexCare • Salem, MA, US
    Full-time
    FlexCare is seeking an experienced CT Tech for an exciting Travel Allied job in Salem, MA.Shift : 3x12 hr days Start Date : ASAP Duration : 13 weeks Pay : $2627. Level III Trauma and Teaching Facility.W...Show more
    Last updated: 30+ days ago • Promoted
    Travel CT Tech - $1,946 to $2,157 per week in Salem, MA

    Travel CT Tech - $1,946 to $2,157 per week in Salem, MA

    AlliedTravelNetwork • Salem, MA, US
    Full-time
    AlliedTravelNetwork is working with LRS Healthcare to find a qualified CT Tech in Salem, Massachusetts, 01970!.Ready to start your next travel adventure? LRS Healthcare offers a full benefits packa...Show more
    Last updated: 20 days ago • Promoted
    Asset Protection Partner

    Asset Protection Partner

    LVMH Group • Peabody, MA, United States
    Full-time +1
    Andover St, Peabody, MA 01960, United States (US).Sephora’s assets and support a safe, inclusive environment for clients and employees. Working with store leaders and the District Asset Protection M...Show more
    Last updated: 19 days ago • Promoted
    Asset Protection Specialist

    Asset Protection Specialist

    Home Depot (Retail) • Danvers, MA, US
    Full-time
    The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in their assigned store / m...Show more
    Last updated: 30+ days ago • Promoted
    Travel Certified Occupational Therapist Assistant (COTA) - $1,274 per week in Rockland, MA

    Travel Certified Occupational Therapist Assistant (COTA) - $1,274 per week in Rockland, MA

    AlliedTravelNetwork • Rockland, MA, US
    Full-time
    AlliedTravelNetwork is working with Triage Staffing LLC to find a qualified Certified Occupational Therapist Assistant (COTA) in Rockland, Massachusetts, 02370!. Travel Rehab : Occupational Therapy R...Show more
    Last updated: 20 days ago • Promoted
    United States Customs and Border Protection Officer

    United States Customs and Border Protection Officer

    U.S. Customs and Border Protection • Brockton, Massachusetts, US
    Full-time +1
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more
    Last updated: 30+ days ago • Promoted
    Securities Reconciliation Associate

    Securities Reconciliation Associate

    Kelmar • Wakefield, MA, United States
    Full-time
    The Securities Reconciliation Associate will be responsible for performing research and analysis related to client unclaimed property records. The Securities Reconciliation Associate will perform ta...Show more
    Last updated: 30+ days ago • Promoted