Customer Service Rep 1

Description

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Who we are. We protect lives. The Georgia Department of Public Health is the lead agency entrusted by the people of Georgia to proudly protect lives and promote healthy lifestyles in diverse communities statewide. We are committed to preventing disease injury and disability; promoting health and well-being; and preparing the State of Georgia for responding to disasters.

What we offer. As a member of the Georgia Department of Public Health team you will join a passionate group of individuals who are dedicated to making an impact. No matter your role you will individually contribute to protecting the lives of all Georgians while receiving a wide range of benefits so you can :

• Make a Professional Impact Build your career where it matters and protect lives in the community where you live work and play
• Enjoy Workplace Flexibility Experience flexibility in how you work so you can be your best self for you and Georgia Residents
• Work with a Dynamic and Diverse Team Collaborative and inclusive way of working where employees share ideas and leverage collective strengths
• Achieve Career Longevity Countless opportunities for continuous learning / development that support a long-term career
• Take Part in a Hands-on Working Culture Unique culture of active engagement and problem-solving no matter your role
• Feel Pride in Where you Work Be part of making an impact in public health alongside dedicated people just like you

As a Customer Service Rep 1 within the Columbus Health Department at the Georgia Department of Public Health you will join a dedicated group of public health professionals that help support the overall mission and vision of protecting lives of Georgian residents in a variety of ways.

Job Responsibilities

Under supervision of the Office Manager this position will be based in the Columbus Health Department and will performs a variety of general clerical and administrative functions in support of District Clinical Services. You will support the Department by utilizing your expertise to fulfill the following responsibilities :

Minimum Qualifications

MINIMUM QUALIFICATIONS : High school diploma / GED and one (1) year of experience communicating information in a customer service setting are required.

PREFERRED QUALIFICATIONS : Public Health experience administrative and / or medical office experience.

Additional Information

All West Central Health District 7 employees are deemed essential workers in the event of an emergency. As such you may be called on to participate in an event including but not limited to : staffing a shelter working at a Specimen Point of Collection Site (SPOC) and / or working at a Point of Dispensing site (POD). If you are called on to participate you are required to report to the designated site as a condition of employment whether the emergency occurs during or outside regular work hours.

The DPH Commissioner and agency leaders encourage all employees to engage in regular wellness activities and to make lifestyle choices that promote health and well-being.

The use of physical activity breaks during the workday is authorized to support this philosophy and help employees meet their wellness goals.A maximum of 30 minutes of physical activity may be allocated per workday typically in the form of two 15-minute breaks or one 30-minute break.

Employment Information

State of Georgia employees are subject to the rules of the State Personnel Board regarding salary.

DPH accepts educational credentials recognized by the Council for Higher Education Accreditation (CHEA) and / or the US Department of Education (DOE) as valid. DPH will contact educational institutions to verify degrees diplomas licensures and other relevant credentials.

The candidate selected for this position may be subject to pre-employment drug screening and a criminal background check.

Relocation assistance is not provided.

In the event of an identified emergency you may be required as a term and condition of DPH employment to assist in meeting the emergency responsibilities of the department.

ADA Statement

DPH is committed to providing access and reasonable accommodation in its services programs activities and employment for individuals with disabilities. To request a reasonable accommodation for the application or interview process email .

DPH is an Equal Opportunity Employer

Due to the volume of applications received we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not receive an interview. DPH will contact selected applicants to proceed with the application process. Applicants who are not selected will not receive notification.

This position is subject to close at any time once a satisfactory applicant pool has been identified.

BENEFITS

Standard Benefits for Full-Time Salaried Employees

In addition to a competitive salary we offer a generous benefits package that includes a flexible schedule training opportunities health insurance employee retirement plan (ERS GSEPS) deferred compensation 13 paid holidays vacation and sick leave paid parental leave dental vision long-term care and life insurance.

Standard Benefits for Part-Time Employees

Part-time employees are eligible to participate in the Georgia Defined Contribution Plan and receive paid parental leave.

Key Skills

Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking

Employment Type : Full-Time

Experience : years

Vacancy : 1