WFM & AI Solutions Lead

WFM & AI Solutions Lead

Location : Remote (Preferably in Parsippany, NJ or Charlotte, NC)

Travel : Approximately 10%

Salary : $80,000-$120,000 annually

Job Summary :

The WFM & AI Solutions Lead provides ongoing support for the Infor WFM Solution, addressing design gaps, enhancements, and evolving requirements. This role involves analyzing organizational, business, and application systems to propose process efficiencies, deliver dynamic solutions, partnering with testing leads for robust testing, and providing production-level support for complex issues. The analyst will also collaborate with various teams to document the standard and custom solutions for Infor WFM, Infor OS and their related modules and ensure compatibility and integration across workstreams and product lines. The ideal candidate will have a background in artificial intelligence (AI), automation and hands-on experience integrating AI-driven solutions into enterprise platforms such as Infor Workforce Management (WFM).

ESSENTIAL FUNCTIONS :

• The functions listed describe the business purpose of this job or position. Specific duties or tasks may vary and be documented separately. An associate might or might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
• Associates are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties, or tasks not specifically listed herein.
• AI Solution Development : Design, develop, and implement AI models and algorithms, integrating them into existing or new applications. This includes data preparation, feature engineering, evaluation, and deployment.
• Provide analysis of organizational system adoption to identify and deliver dynamic solutions to address end-user concerns, desired functionality, and new organizational / industry / system requirements where approved by leadership.
• Partner with testing leads for robust testing of requirements across workstreams, product lines, and solutions to ensure compatibility, lower regression occurrences, and maintain code integration.
• Partner with all teams to provide clear documentation of custom Data Lake configuration and solution as it evolves over its lifetime and development.

Draft and refine functional design documentation for standard configuration reference and in support of custom development of system processes, such as define export files for integration with other workstreams, business intelligence data sources, and application security administration.

MINIMUM QUALIFICATIONS AT ENTRY

Additional qualifications may be specified and receive preference, depending upon the nature of the position.

EDUCATION / EXPERIENCE :

Bachelors degree in related field or equivalent combination of training and experience.

3-5 years experience (preferably with the Infor Cloud Suite for WFM, OS and Mongoose) in WFM Time and Attendance, WFM Multi View Scheduling, WFM Labor Forecasting, Infor Data Lake, Electronic Time Capture.

1+ years of experience in software development with a focus on AI, Automation or Agentic AI application development and integration.

Electronic Time Capture (HTML, Physical - ATS and Synel, IVR) :

Security :

Data Fabric / Data Lake :

Environment Strategy and Support :

COMPETENCIES : (as demonstrated through experience, training, and / or testing) :

Optimizes work processes

Interpersonal savvy and communication, both verbal and written

Strategic mindset

Collaborates

Cultivate innovation

Communicates effectively

Attention to detail

Why Join Us

Meaningful work that contributes directly to the safety and success of our clients.

Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.

#AF-SSTA

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, were looking for you to join the Securitas team.

Benefits include :

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.

Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.