Director of Transitions & Compliance

Director of Transitions & Compliance

Crestline Hotels & Resorts is seeking a Corporate Director of Transitions & Compliance who will be responsible for leading strategic initiatives to enhance operational performance across Crestline Hotels & Resorts' portfolio. This role ensures compliance, drives quality, and supports brand integrity through collaboration with senior leadership, hotel teams, and external stakeholders. The Director oversees the rollout of new programs and initiatives, manages hotel transitions during acquisitions and divestitures, and maintains high standards of operational excellence.

The preferred candidate will be based out of the Fairfax, VA Corporate office, but is open to this being a remote-based position for the right individual.

This individual will need to be available for travel for property visits and transition support.

Key Duties and Responsibilities :

Labor Compliance

• Ensure adherence to labor laws and internal policies across all properties.
• Conduct quarterly audits of work schedules in CA, WA, CO, and IL for break scheduling compliance.
• Perform weekly audits of missed meals and rest breaks, with follow-up to General Managers (GMs) and Human Resources Directors (HRDs).
• Deliver annual training webinars on meal / rest break compliance by state, in partnership with HR.
• Conduct onboarding calls with new GMs / HRDs within 30 days post-transition to review compliance requirements.
• Implement systems and tools for effective tracking and monitoring of compliance items.

Hotel Transitions Oversight

Rollout of New Programs & Initiatives

Standard Operating Procedures Development & Maintenance

Brand Support & Compliance

Guest Satisfaction & Quality Assurance Oversight

Qualifications :

Crestline Hotels & Resorts is an Equal Opportunity Employer / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.

PI5c36f74b90e6-30511-39192262