HUC - UNIT CLERK - EMERGENCY DEPARTMENT

HUC - UNIT CLERK - EMERGENCY DEPARTMENT

The Health Unit Clerk will perform clerical functions related to the admission and discharge of patients and to the organization of the department.

Essential Job Functions

• Regular, consistent, on-site, and timely attendance.
• Contribute to the delivery of direct and indirect patient care within the parameters established by hospital policy, procedure, protocol and standards of care.
• Assist in meeting patient care needs as directed.
• Transcribe and enter physician orders via order entry system.
• Collect, document and report ongoing patient care data as directed.
• Appropriately place reports / results on patient records following review by RN.
• Utilize appropriate etiquette when answering the telephone and intercom; take and relay messages appropriately and timely.
• Make patient rounds as requested to address patient needs and physical environment.
• Assist in developing an educational process for the provision and coordination of patient care activities that promote and maintain health, foster self-care and improve outcomes.
• Obtain resources as needed.
• Report to the RN / LPN information regarding the patients readiness to learn.
• Maintain a collaborative relationship with physicians and other health care providers to achieve desired patient outcomes and assure a continuous flow of patient care.
• Perform chart management functions.
• Notify RN promptly of a 'stat' order.
• Assist in maintaining appropriate staffing levels by identifying and contacting replacement staff as needed.
• Participate in unit performance improvement activities designed to enhance the quality of patient care and customer service.
• Assist in data collection process as requested.
• Recommend modifications for performance improvement.
• Demonstrate leadership by utilizing the behaviors inherent to the role of the unit clerk.
• Demonstrate an ability to solve problems utilizing critical thinking skills and seek assistance from immediate supervisor when appropriate.
• Maintain accountability for actions taken.
• Effectively function as a resource person.
• Act as a patient advocate.
• Perform effectively in the role of preceptor / mentor to new hires and / or students.
• Assist in maintaining / decreasing organizational / department costs.
• Assist in the departments compliance with state, JCAHO, OSHA and other regulatory agencies.
• Assist in continuous survey readiness for inspections and surveys.
• Adhere to the infection control process, including standard precautions, to reduce the risk of acquiring or transmitting infections.
• Oversee that sufficient and proper supplies are maintained on an assigned unit.
• Provide for patient safety in compliance with hospital and nursing department policies.
• Utilize two forms of patient identification before implementing any form of patient care.
• Assume appropriate team role during code situations or mock codes.
• Respond effectively during emergency situations, including internal and external disasters.
• Assist in maintaining a safe and clean environment for patients, visitors and staff.
• Other duties as assigned.

Required Qualifications

Preferred Qualifications

License, Certification & Clearances

Supervisory Responsibilities

Position Type / Expected Hours of Work

LEAN

AAP / EEO

Physical Demands

Physical Condition