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Technical Support Engineer
Technical Support EngineerSectra • Shelton, CT, United States
Technical Support Engineer

Technical Support Engineer

Sectra • Shelton, CT, United States
6 days ago
Job type
  • Full-time
Job description

Join a team where curiosity meets impact.

Sectra is looking for curious, driven, and hands-on individuals to join our growing team of problem solvers, tech enthusiasts, and healthcare innovators. Are you someone who's always been the go-to tech person among your friends and family? Do you love figuring out how things work just for the challenge of it? This might be the perfect place for you.

Why Sectra?

Grow with a company that invests in you.

We're expanding fast in the U.S. and want people who are excited to grow with us. At Sectra, we value action, learning, and continuous improvement. Our team members are trusted to take ownership, contribute ideas, and shape their own development path. You'll have plenty of opportunities to learn, lead, and make your mark.

Be part of a culture that values people.

Sectra combines the energy of a startup with the stability of a global brand. With 1,000+ employees across 14 countries, our culture is rooted in collaboration, principled transparency, and a genuine passion for improving healthcare. We work closely across teams, learn from one another, and celebrate shared success.

Work on technology that matters.

At Sectra, we take pride in being a market leader in medical IT and secure communications. Our solutions are used in some of the most critical areas of society-from hospitals to government agencies-and our technology directly improves patient care. No two days are the same, and you'll always be learning something new.

Who Thrives Here?

The people who succeed at Sectra are naturally curious, passionate about technology, and love solving complex problems. We're especially drawn to candidates who :

  • Built home networks, ran their own servers, or tinkered with Raspberry Pi or gaming systems for fun
  • Are the kind of person friends call when their tech breaks and they genuinely enjoy figuring it out
  • Have strong communication skills and can explain technical ideas clearly, even to non-technical audiences
  • Excel at working across teams and collaborating to find the best solution
  • Are organized and reliable, with the ability to coordinate tasks and follow through without being micromanaged
  • Are driven to learn, explore new tools, and stay current in the tech world
  • Take pride in helping others and are motivated by the chance to improve lives through technology

What You'll Need

  • Bachelor's degree or higher (preferably in IT, computer science, engineering or related field)
  • A track record of academic or professional success
  • A genuine interest in technology and eagerness to grow your technical skillset
  • up to 2 years of experience in a technical role
  • Excellent communication skills and a proactive mindset
  • Ability to work rotating shifts and occasional travel
  • Willingness to participate in a 24x7 pager rotation after training
  • Perks and Benefits

  • Salary range : $70,000-$80,000 (based on experience and qualifications)
  • Generous PTO and paid parental leave
  • 401K with matching
  • Comprehensive medical, dental, and vision coverage
  • Supportive, growth-oriented work environment
  • At Sectra, we hire for attitude and ability, and train for skill.

    If you're someone who loves tech, thrives on learning, and wants to make a real difference in the world - we want to hear from you.

    Equal Opportunity Employer

    Sectra is proud to be an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants and will make employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, or veteran status.

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    Technical Support Engineer • Shelton, CT, United States

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