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Patient Appointing Representative (Part time+ Full time availability offered)

Patient Appointing Representative (Part time+ Full time availability offered)

Posterity Group LLCDayton, OH, US
30+ days ago
Job type
  • Full-time
  • Part-time
Job description

Job Description

Job Description

Description :

An excellent opportunity exists to work for a government contractor with competitive compensation and work-life balance. Posterity Group is seeking an experienced Patient Appointing Representative for the Wright-Patterson AFB, OH.

Location : 88th MDG

4881 Sugar Maple Drive

Wright-Patterson AFB

Ohio 45433

Role and Responsibilities :

As a Patient Appointing Representative (PAR), bridge the gap between the patients and the Wright-Patterson Medical Center, leveraging exceptionally professional and personable skills, leaving a substantial positive impression. The PAR shall :

  • Book appointments
  • Book follow-up appointments
  • Input cancellations
  • Send in between encounters (IBE) to clinics for patients
  • Update patients’ demographics
  • Follow booking protocols
  • Schedule labs through 3rd party booking site
  • Book primary care manager (PCM) and specialty clinic appointments
  • Schedule referrals

Requirements :

  • 6 months to 1 year of experience in a medical office and a fast-paced call center
  • Mandatory knowledge of medical terminology as evidenced by a 40-hour educational certificate or at least six (6) months of experience
  • Minimum typing speed of thirty-five (35) words per minute is required.
  • Able to demonstrate excellent customer service skills, a professional demeanor, and a sound understanding of general medical ethics and etiquette
  • Knowledge of electronic health record (EHR) and medical informatics systems (i.e. Genesis) and contact center software (T-Metrics) preferred
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