Field Process Engineer- CA

Oxford Instruments is searching for a Field Process Engineer - Plasma

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We’re committed to being the leading provider of high-tech products and services for the world’s most important industrial and scientific research communities. Our people are vital to our success. We strive to offer the opportunities that will attract, motivate and retain the very best talent in our sector. This involves creating an inclusive environment and culture, where difference is valued and people are recognized for what they deliver and bring to the team.

Empowering People to Make a Difference

We don’t wait for change to happen. We enable it. That’s why we aim to create the best working environment and culture for our people to thrive. We share the same goals and value diversity of thought, perspective and experience. With a focus on the ongoing development, engagement and wellbeing of our people, we know we will continue to exceed customer expectations and drive change for the future.

About the Opportunity :    We have an exciting opportunity for an enthusiasitc Field Process Engineer to join a team of innovative and dedicated professionals. The FPE will ensure that Oxford Instruments Plasma Technology equipment is fully functional and available for customer use, involving regular extensive travel on a worldwide basis. We are looking for a candidate that will respond quickly to process issues in the field during emergency breakdowns, warranty service and service contract work and will provide technical process troubleshooting and liaison with customers. The FPE should have good awareness of the demands associated with handling hazardous materials and manage the risks appropriately.

Key Responsibilities :

• Ensure that effective and accurate communication is maintained between all relevant parties and ensure that information is fed back to Service Management, Process Management, and Sales Team so that all files may be up-dated effectively.
• Demonstrate process performance of tools installed at customer’s sites to pass customer acceptance tests and achieve system acceptance. This will involve foreign travel.
• Develop an excellent working knowledge of the technology to facilitate fault finding and root cause analysis on processing results or equipment performance to deliver optimised process and hardware performance.
• Carry out customer training both at OIPT and at customer sites.
• Ensure all work is carried out in accordance with the Company’s Health and Safety and ISO9001 Quality procedures.
• Liaise with Sales Team to ensure complete alignment with customer expectations and all relevant background information
• Help to maintain an accurate record of the status of the system, timing of warranty, parts supplied, service contracts and failures so that trends can be analysed.
• Keep up-to-date all relevant enquiry and project files on any significant information.
• Provide detailed and accurate record of expense incurred on behalf of the Company.
• Individuals with specific knowledge of the technology and associated hazards will apply their knowledge and skills to support the implementation of appropriate systems.

The Right Candidate  will be a  s elf-starting, diligent and enthusiastic team player, who is able to work independently and manage their own time. The FPE should be highly innovative and have good lateral thinking skills for identifying opportunities for technology development applications and is focused on excellent customer service. A relevant science or engineering degree, Chemistry or Chemical engineering and significant experience with the semiconductor industry or relevant experience in an academic institution will be important to be successful in this position, as well as experience with Thin film measuring (e.g SEM, AFM, etc.), experience with Ion Beam (Deposition and / or Etch) and / or General deposition or etch experience is required. Willingness and desire to travel frequently is a must.

Additional Qualifications :

Salary :   In accordance with California law, the expected salary for this position is between $130,000 - $150,000. The actual compensation will be determined based on experience and other factors permitted by law.

Oxford Instruments Perks and benefits :

Vision plans.

Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa for this role at this time. Must be a US citizen or Green Card holder.

Note to recruitment agencies : Oxford Instruments does not accept agency CV’s. Please do not forward details to our jobs alias, Oxford Instruments employees or any other company location. Oxford Instruments is not responsible for any fees related to unsolicited CV’s.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.

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