Supervisor

The A&M Mission : We’re more than just a jewellery brand, we’re on a mission to revolutionise the jewellery experience.

We started our journey back in 2012 when our founder, Connie, saw an opportunity to bring something unique to the market. Fast forward 13 years, we now have 28 stores globally, pioneering in everything we do from our products to our in store experience. We're looking for talented team to be a part of our journey as we open our doors to our first ever store in LA.

Our Values & Culture : Our values aren’t just words - they’re the heartbeat of how we show up, every single day : Grow Together. Celebrate Each Other. Break All Boundaries.

We're a company fuelled by growth, recognition, and pushing beyond the expected. We move fast, think big, and believe that progress is a shared journey. We champion one another’s wins and show up with support when it counts - because when one of us grows, we all do. If you’re inspired by collaboration, driven by curiosity, and energised by celebrating others, you’ll thrive here at A&M.

Location : Abbot Kinney, Los Angeles.

Hours : Full-time

Salary & Benefits : Competitive salary +commission & tips. See more on our benefits here .

Our Commitment : Sustainability starts with us. From community work, caring for our suppliers and educating and supporting our team. See our commitments here .

The Supervisor  Mission :

As our first Supervisor in LA, you will be at the forefront of an exciting new chapter in A&M’s journey, helping to shape our presence in one of the most vibrant and influential markets in the world. By championing our core values and leading with vision, you’ll support and inspire your team to create memorable in-store moments and deliver a five star customer experience.

How you'll drive success :

Experiential Retail

• Inspire and empower your team to truly Host from the Heart - guiding them to radiate warmth, be fully present, take ownership of every interaction and bring intention to the smallest moments. You'll create a space where every individual and customer feels genuinely seen, valued and cared for
• Drive continuous elevation to our overall customer experience to ensure the customer is at the heart of all decisions
• Build brand loyalty by promoting our CRM scheme, hosting events, and engaging with your local community

Inspirational Reverse Leadership

Cross-functional collaboration

What you'll need to thrive :

The Interview Process and Candidate Experience

Feedback : We’re committed to creating the best candidate experience we can for you. You’ll receive feedback over the phone or email at every stage in the process once you’ve had an interview so that we can set you up for success and help fuel your growth.