ERP Support SpecialistThe Redda Group Corporation • Middle River, MD, United States

ERP Support Specialist

The Redda Group Corporation • Middle River, MD, United States

14 hours ago

Job type

Full-time

Job description

Redda Group has been retained to hire an experienced ERP Support Specialist to strengthen and optimize a growing organization’s Prophet21 ERP environment . This role is perfect for someone who enjoys troubleshooting, improving systems, and supporting users across the business.

What You’ll Take Ownership Of

Serve as the go-to resource for Prophet21 ERP support
Manage user access, permissions, and system controls
Diagnose and resolve ERP issues while triaging tickets effectively
Lead user training and build clear documentation
Monitor system performance, audits, and data integrity
Support ERP updates, patches, workflows, customizations, and integrations
Contribute to development using C# and SQL.
Build reports, dashboards, and data extracts
Spot opportunities for automation and process improvement
Collaborate with IT teams, vendors, and third-party integration partners

What Makes You a Great Fit

Bachelor’s degree in IT, Computer Science, Business, or related field

2–3 years of experience with C#, SQL, .NET

Hands-on experience with an ERP system ( Prophet21 preferred )

Background working with IT ticketing systems

Strong understanding of business processes & ERP workflows

Clear, effective communication with both technical and non-technical users

Strong analytical mindset and ability to juggle multiple priorities

Why This Role Matters

You’ll be central to improving system efficiency, reducing operational friction, and ensuring teams across the company have the tools and support they need to succeed. Your impact will be felt immediately and continuously.

Ready to Explore This Opportunity?

Apply now

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Support Specialist • Middle River, MD, United States

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