Front Office Assistant

Job Description

Job Description

Were looking for a polished, personable, and reliable Front Office Assistant to be the welcoming face of our organization. This is a client-facing role thats essential to keeping daily operations running smoothly. You'll be the first point of contact for visitors and callers and provide vital administrative support across departments.

If youre organised, detail-oriented, and enjoy working with people in a dynamic office environment, this could be the right role for you.

Key Responsibilities

Reception & Front Desk Duties

Greet and assist all visitors and clients with professionalism and warmth

Answer incoming phone calls and route them appropriately

Manage meeting room bookings and ensure common areas are tidy and well-presented

Administrative Support

Provide general administrative assistance including filing, data entry, photocopying, and scanning

Sort and distribute mail, manage couriers and deliveries

Order and maintain office supplies and stationery

Coordination & Communication

Support calendar scheduling for management or internal teams as required

Liaise with building management or service providers for maintenance issues

Help coordinate internal meetings and small-scale events

Record Keeping & Systems

Maintain and update visitor logs, staff directories, and contact lists

Support onboarding processes for new employees by preparing access cards, welcome packs, etc.

Use internal systems to update information and generate basic reports

What Were Looking For

Previous experience in a reception, administrative or customer-facing role preferred

Excellent interpersonal and communication skillsboth written and verbal

Strong organisational and time management abilities

Proficiency in Microsoft Office (Word, Excel, Outlook)

Professional appearance and a calm, courteous manner

Ability to handle confidential information with discretion

Flexibility to adapt to changing priorities and multitask under pressure

What We Offer

A collaborative and supportive work environment

Opportunities to grow into broader administrative or office coordination roles

Competitive salary and benefits package

Monday to Friday daytime hours, with no weekend work

A role where no two days are exactly the same