Sales Support I

Sales Support I

Under general supervision, the Sales Support I is responsible for delivering support services to our national account business unit. This role is responsible for the administrative aspects of sales including responding to customer questionnaires, maintaining customer profiles, and advising others on contractual obligations.

Job Duties

• Develops processes for compiling and supplying customer requests.
• Implements and maintains customer profile and contract data in our system.
• Sets up pricing in system per customer agreement.
• Implements and maintains listing of active accounts under each customer agreement.
• Assists branches in understanding their roles and responsibilities in a customer agreement.
• Provides timely responses to branch or other management account inquiries and projects. Resolves problems as they arise.
• Creates presentations for customers including implementation, contract kick-off, review meetings, performance data, and additional requested information.
• Creates reports for customers including performance data, customized reporting, cost savings data, and additional requested information.
• Fields phone calls and e-mails coming into the department.
• Prepares and participates in customer meetings and conference calls (quarterly reviews, proposals, presentations, projects, issue resolution, etc.)
• Performs other duties as assigned.
• Prepares professional responses to a customer's questionnaires, coordinates with appropriate departments regarding customer requirements, pricing, purchasing agreements and any additional requested information.

Education & Experience

Knowledge, Skills, Abilities

Physical Demands

None required.

Licenses & Certifications

Supervisory Responsibility

Budget Responsibility

Company Information

Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.