Business Legal File Specialist

Job Description

The Business Legal File Specialist I is responsible for the overall day-to-day operational functions of the Business Legal File team in Deposit Operations while providing support to branch offices. This position follows applicable regulations as they apply to processes within deposit operations while performing quality control review on all new business deposit accounts opened. This position includes analyzing external business entity documents reports and requests.

Essential Functions

• Ensure compliance with IRS regulations
• Prepare departmental reports
• Identify and resolve Customer Service issues
• Provide excellent customer service and business unit support
• Perform quality control review for all new business deposit accounts opened ensuring compliance with all documentation requirements
• Review business entity documents for new business accounts
• Track and monitor instances of missing internal or external documents
• Follow up with branches on missing information
• Send customer final notice prior to close out
• Ensure compliance with Beneficial Ownership requirements
• Assist branches with business account opening questions
• Review all notification of address change notice prior to generating the letter file
• Review online account opening system for new deposit accounts that are pending approval
• Act as a customer support area for branch 620 questions or issues
• Update and maintain information within the core banking system
• Maintain appropriate departmental records and reports
• Interact as appropriate with other business units within Northwest
• Recommend improvements to procedures
• Attempt to exceed production expectations
• Contribute to goal setting and achievement
• Ensure total quality of work performed
• Recommend quality control enhancements

Additional Essential Functions

Essential Functions

Additional Responsibilities

Safety and Health for those without supervisory duties

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Preferred Education

High School Diplomaor equivalent

Work Experience

2 - 6 years Business Legal experience

2 - 6 years Related banking experience or relevant work experience

General Employee Knowledge, Skills, and Abilities

Additional Knowledge, Skills and Abilities

Knowledge of deposit products and bank policy and regulations of each product

Knowledge of core operational systems and processes

Knowledge of job specific banking products and services

Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.