NOC Communications Specialist (Third Shift):: Harrisburg, PA (Onsite)Ark Solutions • Harrisburg, PA, United States
No longer accepting applications
NOC Communications Specialist (Third Shift) : : Harrisburg, PA (Onsite)
Ark Solutions • Harrisburg, PA, United States
6 days ago
Job type
- Full-time
Job descriptionCreate and escalate Service Now tickets for quick resolution. Collaborate with NOC T2 Engineers and third-party providers. Research and update reference materials for issue resolution. Follow and improve IT Service Desk procedures. Escalate high priority issues promptly. Monitoring & Maintenance : Respond to outages and system failures with established processes. Provide first-line investigation and diagnosis of network incidents. Coordinate service restoration with network staff and vendors. Monitor Service Now ticket queue and email accounts for events. Identify and resolve problems proactively. Communication : Perform Enterprise Incident communications using templates. Monitor network hotline and issue status updates. Follow quality standards and display strong customer service skills. Routine Tasks : Update network operation and knowledgebase documentation. Participate in disaster recovery. Complete assigned tasks diligently. Excellent communication skills (written and oral). Ability to support end-users with varying IT skillsets. Ability to troubleshoot end-user issues and escalate as needed. Experience with incident management, call tracking, and ticketing software (preferably ServiceNow). Previous systems administrator, help desk, and / or call center experience is desired (2 years).
NOC Communications Specialist (Third Shift)
Location : Harrisburg, PA
Duration : 6+ months (Onsite)
Overview :
As a NOC Communications Specialist, you will be the first line of technical support for network-related issues, working closely with staff, vendors, and IT teams. Your role will involve monitoring, maintenance, and communication to ensure prompt service and issue resolution.
Role Description :
- End-user Support :
Answer inbound calls regarding network issues.
Use tools like Solar Winds to monitor network and hardware.
Act as primary network contact outside regular hours.
Assist network engineers with tasks.
Required Skills :
Create a job alert for this search
Noc Specialist • Harrisburg, PA, United States
Related jobs
About the Role • • Mercor is seeking experienced • •News Analysts, Reporters, and Journalists • • to support a leading AI lab in advancing research and infrastructure for next-generation machine learnin...Show more
BVA Bears IT Solutions is seeking Data Analyst for both MD area as well as PA area.These positions are full-time, remote role with travel to other Government or Contractor facilities as required ...Show more
Location & Work Arrangement Location : Dauphin County, Pennsylvania (Candidates must be local to the Harrisburg area...Show more
Schedule : Friday - Sunday (Nights) 7 : 00pm - 7 : 00am.Rotating call and holidays required.We are offering a $20,000 sign-on bonus for a 2-year commitment to eligible new hires!.UPMC’s new Monthl...Show more
AlliedTravelNetwork is working with Care Career to find a qualified Surg Tech in Camp Hill, Pennsylvania, 17011!.Verifies proper equipment functioning and performs safety checks.Maintains and / or re...Show more
AlliedTravelCareers is working with Cynet Health to find a qualified Medical Assistant in Dillsburg, Pennsylvania, 17019!.
Job Title : Medical Assistant Job Specialty : Medical Assistant Job Duratio...Show more
Exceptional opportunity for Neurologist to join 3 physicians and APPs in central PA.This is with a stable and established practice.
Very safe and clean community with small town feel yet a vibrant s...Show more
Planet Healthcare is seeking a travel nurse RN CVOR for a travel nursing job in Harrisburg, Pennsylvania.Job Description & Requirements.
Planet Healthcare Job ID #73400114.Pay package is based o...Show more
This position provides first-line network technical support to government employees and business partners outside of regular business hours.
The role requires a technical customer-service-minded ind...Show more
Join our growing team of employed physicians and advanced practice providers (APPs).Use your knowledge and expertise to evaluate and manage patients in many levels of acuity.Collaborate with other ...Show more
Have you been searching for a job that has meaning? Want to make a real difference in the lives of others? Want to use the skills you already have while continuing to build your resume? Not availab...Show more
TravelNurseSource is working with GO Healthcare Staffing to find a qualified ICU / Critical Care RN in Camp Hill, Pennsylvania, 17011!.
Our client in Camp Hill PA has a.The ideal candidate must have a...Show more
Earn up to $15 / hour + performance bonuses.Outlier, a platform owned and operated by Scale AI, is looking for.If you're passionate about improving models and excited by the future of AI, this is you...Show more
Selinsgrove Center is looking for dependable, compassionate, hardworking Registered Nurses!.Selinsgrove Center is located in a nice rural location just outside the Borough of Selinsgrove, only a co...Show more
GHR Healthcare - PH Division is seeking a travel nurse RN CVOR for a travel nursing job in Harrisburg, Pennsylvania.Job Description & Requirements.
Planet Healthcare Job ID #73400114.Pay package is ...Show more
Position : Communications Specialist.Location : Harrisburg PA (17110).We are seeking a dedicated NOC Communications Specialist to provide first-line network support for Commonwealth employees.This po...Show more
Our client is looking for a IT Support Specialist.Ability to be clearly understood and has excellent phoneetiquette.Ability to support end-users with varying IT skillsets.Ability to follow directio...Show more
The Central Susquehanna Intermediate Unit will not discriminate in educational programs, activities or employment practices based on race, color, national origin, gender, disability, marital status...Show more
News Analysts, Reporters, and Journalists
Mercor • Harrisburg, Pennsylvania, US
Remote
Full-time
Last updated: 10 hours ago • Promoted • New!
Data Analyst (MD and PA State)
BVA Bear's IT Solutions • South Middleton Township, Pennsylvania, United States
Full-time +1
Last updated: 30+ days ago • Promoted
Communications Specialist
Stellar Professionals • Hbg, PA, United States
Full-time
Quick Apply
Last updated: 8 days ago
CT Technologist - Night Program
UPMC - Pittsburgh Medical Center • Harrisburg, PA, US
Full-time
Last updated: 28 days ago • Promoted
Travel Surgical Tech - $1,586 per week in Camp Hill, PA
AlliedTravelNetwork • Camp Hill, PA, US
Full-time
Last updated: 15 hours ago • Promoted • New!
Travel Medical Assistant (MA) - $1,281 per week in Dillsburg, PA
AlliedTravelCareers • Dillsburg, PA, US
Full-time
Last updated: 30+ days ago • Promoted
Neurology Opportunity in Safe and Clean Central Pennsylvania Location
B.E.L. & Associates • Harrisburg, PA, US
Permanent
Last updated: 30+ days ago • Promoted
Travel Open Heart CVOR RN
Planet Healthcare • Harrisburg, PA, US
Full-time
Last updated: 11 hours ago • Promoted • New!
Network Operations Center Communications Specialist
LingaTech • Harrisburg, Pennsylvania, USA
Full-time
Last updated: 4 days ago • Promoted
Nocturnist, Part Time (PHHHS-Hospitalist Community)
UPMC Central PA • Harrisburg, US
Part-time
Last updated: 30+ days ago • Promoted
Community Specialist, Assistive Technology Services - Part-time
UCP Central PA • Camp Hill, PA, United States
Full-time +1
Last updated: 10 days ago • Promoted
Travel Nurse RN - Intensive Care Unit (ICU) / Critical Care - $2,164 per week in Camp Hill, PA
TravelNurseSource • Camp Hill, PA, US
Full-time
Last updated: 12 hours ago • Promoted • New!
Remote Editorial Specialist
Outlier • Harrisburg, PA, United States
Remote
Full-time
Last updated: 1 day ago • Promoted
Registered Nurse - Selinsgrove Center (1st, 2nd, & 3rd shift)
Commonwealth Of Pennsylvania • Selinsgrove, PA, United States
Full-time
Last updated: 30+ days ago • Promoted
Travel Open Heart CVOR RN - $2,448 per week
GHR Healthcare - PH Division • Harrisburg, PA, United States
Full-time
Last updated: less than 1 hour ago • Promoted • New!
OAETSO NOC Comms Specialist 1st Shift
Elite WorkForce Inc • Harrisburg, Pennsylvania, USA
Full-time
Last updated: 1 day ago • Promoted
OAETSO NOC Comms Specialist 1st Shift
A2Zxperts • Harrisburg, Pennsylvania, USA
Full-time
Last updated: 22 hours ago • Promoted • New!
Communication and Marketing Coordinator
Central Susquehanna Intermediate Unit • Camp Hill, PA, United States
Full-time
Last updated: 24 days ago • Promoted