Relationship Banker II

Relationship Banker II

Relationship Banker II

DEPARTMENT : Deposit Administration-Retail Department

REPORTS TO : Assistant Banking Center Manager / Banking Center Manager

SUPERVISES : None

FLSA : Non Exempt STATUS : Full Time

EEO Classification : 5 Administrative Support Workers

JOB GRADE : G

HOURS : Regular full-time 40 hours. Saturday rotation required.

SUMMARY : This position provides basic cash receipt and payment services to customers in accordance with financial institution procedures. Meets the needs of customers by becoming familiar with all bank products and services, in order to refer them to appropriate departments for assistance and additional sales opportunities. Consistent in providing courteous, professional, accurate, timely, and knowledgeable service to the customer. Must have the ability to perform vault functions and the ability to open new personal accounts. Responsible for the development of new business relationships and maintaining existing relationships. Answers questions on all services the financial institution provides and recognizes selling and referral opportunities. Operates a cash drawer daily.

EDUCATION & EXPERIENCE :

• High school diploma or equivalent. Associates in business or related field preferred
• Attend and complete Field & Main University courses
• Prior banking experience
• Minimum of six months (6) experience in cash handling / teller experience
• Good understanding of financial products and services
• Complete new account training
• Excellent sales, interpersonal, communication and organization skills
• Above average computer and keyboard skills

ESSENTIAL DUTIES & RESPONSIBILITIES :

COMPETENCIES : To be successful in this position, an individual should possess and demonstrate the following competencies to perform the essential functions of this position.

ADA REQUIREMENTS : Work is performed in an open office setting; one must be able to concentrate and perform work in an area that will likely result in the interruptions of one's duties. Ability to stand for long periods of time. May be required to lift items weighing up to 25-70 lbs.

This job description may not be all-inclusive. Employees are expected to perform other duties as assigned or directed by management. Job descriptions and duties may be modified when deemed appropriate by management.

REV. 03 / 02 / 2023 TV EOE / Minorities / Women / Vets / Disabled

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