Talent.com
Patient Accounts Specialist
Patient Accounts SpecialistGreater Baltimore Medical Center (GBMC) • Lutherville-Timonium, MD, United States
Patient Accounts Specialist

Patient Accounts Specialist

Greater Baltimore Medical Center (GBMC) • Lutherville-Timonium, MD, United States
30+ days ago
Job type
  • Full-time
Job description

Under direct supervision, performs all collection functions on account balances within assigned financial classes. Those on the collections / self-pay team will also be required to serve as a representative of GBMC in court for collection of co-pays, deductibles or coinsurances.

Education

  • HS or GED

Experience

  • One year of administrative experience, 6 months of direct billing or collections experience preferred and 1 year of customer service, preferably in a healthcare or insurance environment.
  • Skills

  • Knowledge of collection procedures, laws, rules and regulations
  • Skill in written and oral communications
  • Skill in performing arithmetic calculations
  • Physical Requirements

  • Ability to concentrate and pay close attention to detail.
  • Ability to sit for long periods of time.
  • Working Conditions

  • Normal office work environment
  • Those working on the collection / self-pay team will be required to occasionally travel to / from court sites (throughout Maryland) for court assigned appearances.
  • Principal Duties and Responsibilities :

  • Follows-up on patient and insurance balances via telephone contacts, on-line follow-up and appropriate collection letter utilization within assigned timeline and in accordance with assigned work lists.
  • Ensures secondary billing on accounts with secondary liability, follows-up on any unpaid balances.
  • Processes rejections and inquiries from third party payers. Provides corrected data and resubmits bills as necessary.
  • Ensures late charge billing and proper posting to accounts.
  • Responds to patient and third party payor inquiries / complaints regarding patient accounts via telephone, mail and in person.
  • Reconciles third party payment vouchers, ensuring proper reimbursement.
  • Identifies and communicates problems, issues and negative trends for third party payers to the team coordinator or supervisor for investigation.
  • Those on the collections / self-pay team will also serve as a representative of GBMC in court for collection of co-pays, deductibles or coinsurances.
  • All roles must demonstrate GBMC Values :

    Respect

    I will treat everyone with courtesy. I will foster a healing environment.

  • Treats others with fairness, kindness, and respect for personal dignity and privacy
  • Listens and responds appropriately to others' needs, feelings, and capabilities
  • Excellence

    I will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others.

  • Meets and / or exceeds customer expectations
  • Actively pursues learning and self-development
  • Pays attention to detail; follows through
  • Accountability

    I will be professional in the way I act, look and speak. I will take ownership to solve problems.

  • Sets a positive, professional example for others
  • Takes ownership of problems and does what is needed to solve them
  • Appropriately plans and utilizes required resources for various job duties
  • Reports to work regularly and on time
  • Teamwork

    I will be engaged and collaborative. I will keep people informed.

  • Works cooperatively and collaboratively with others for the success of the team
  • Addresses and resolves conflict in a positive way
  • Seeks out the ideas of others to reach the best solutions
  • Acknowledges and celebrates the contribution of others
  • Ethical Behavior

    I will always act with honesty and integrity. I will protect the patient.

  • Demonstrates honesty, integrity and good judgment
  • Respects the cultural, psychosocial, and spiritual needs of patients / families / coworkers
  • Results

    I will set goals and measure outcomes that support organizational goals. I will give and accept help to achieve goals.

  • Embraces change and improvement in the work environment
  • Continuously seeks to improve the quality of products / services
  • Displays flexibility in dealing with new situations or obstacles
  • Achieves results on time by focusing on priorities and manages time efficiently
  • Pay Range

    $16.85 - $25.59

    Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs.

    Equal Employment Opportunity

    Gilchrist Inova and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

    Create a job alert for this search

    Patient Account Specialist • Lutherville-Timonium, MD, United States

    Related jobs
    Patient Account Associate

    Patient Account Associate

    Futurecare • Dundalk, MD, United States
    Full-time
    At FutureCare, our Patient Account Associate professionals are dedicated to ensuring all necessary requirements are met so that the facility will be paid for services rendered.This position is an a...Show more
    Last updated: 19 days ago • Promoted
    Accounts Payable Specialist

    Accounts Payable Specialist

    System One • Baltimore, MD, United States
    Full-time +1
    Job Title : Accounts Payable Specialist.ALTA IT Services is staffing a 3+ month contract for an Accounts Payable Specialist to support a leading health insurance customer. The individual will be resp...Show more
    Last updated: 4 days ago • Promoted
    Accounts Payable Specialist

    Accounts Payable Specialist

    Cummins-Wagner Co., Inc. • Annapolis Junction, MD, United States
    Full-time
    Join our Team of Employee Owners!.Why work for a company when you can own it?.We serve the industrial, process, heating, cooling markets, and the wastewater industry. Job Title : Accounts Payable Spe...Show more
    Last updated: 12 days ago • Promoted
    Accounts Payable Specialist

    Accounts Payable Specialist

    UBEO Inc • Owings Mills, MD, United States
    Full-time
    UBEO Business Services, the premier provider of business technology products and services, is seeking to hire an Accounts Payable Specialist to join our team in Owings Mills, MD.UBEO is a distribut...Show more
    Last updated: 16 days ago • Promoted
    Patient Account Representative Towson (Follow-Up Specialist - Full Time)

    Patient Account Representative Towson (Follow-Up Specialist - Full Time)

    Sheppard Pratt • Towson, MD, United States
    Full-time
    Hybrid Position - Will require 2 weeks of in person training before moving to hybrid schedule •.Under general supervision and in accordance with established policies and procedures, is responsible f...Show more
    Last updated: 11 days ago • Promoted
    Accounts Payable / Accounts Receivables Specialist - Baltimore, MD

    Accounts Payable / Accounts Receivables Specialist - Baltimore, MD

    BISM • Baltimore, MD, United States
    Full-time
    We create opportunities and independence for blind and visually impaired people of all ages through innovative rehabilitation programs, diverse career options, quality blind-made products, and a va...Show more
    Last updated: 24 days ago • Promoted
    Accounts Payable Specialist

    Accounts Payable Specialist

    Stanley Pearlman Enterprises, Inc. • Jessup, MD, United States
    Full-time
    We are seeking a detail-oriented and reliable Accounts Payable Specialist to join our accounting team.This role is responsible for managing the full-cycle accounts payable process, ensuring timely ...Show more
    Last updated: 16 days ago • Promoted
    Accounts Payable Specialist II

    Accounts Payable Specialist II

    FTI Consulting • Bowie, MD, United States
    Full-time
    FTI Consulting is the leading global expert firm for organizations facing crisis and transformation.We work with many of the world's top multinational corporations, law firms, banks and private equ...Show more
    Last updated: 20 days ago • Promoted
    Payments Specialist

    Payments Specialist

    ANALYGENCE Inc • Annapolis Junction, MD, United States
    Permanent
    This position will process financial transactions related to travel, accounts payable and accounts receivable, transactions by others, and payroll processing. Accomplish standard day-to-day processi...Show more
    Last updated: 24 days ago • Promoted
    Accounts Payable Specialist

    Accounts Payable Specialist

    Mercy Medical Center • Baltimore, MD, United States
    Full-time
    Join Our Team at Mercy Medical Center - Now Hiring an Accounts Payable Specialist!.Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for th...Show more
    Last updated: 12 days ago • Promoted
    Accounts Payable Specialist

    Accounts Payable Specialist

    System One Holdings, LLC • Baltimore, MD, United States
    Temporary
    Job Title : Accounts Payable Specialist.ALTA IT Services is staffing a 3+ month contract for an Accounts Payable Specialist to support a leading health insurance customer. The individual will be resp...Show more
    Last updated: 4 days ago • Promoted
    Patient Access Associate

    Patient Access Associate

    LifeBridge Health • Randallstown, MD, US
    Part-time
    Part-time - Weekends - Night shift - 11 : 00pm-7 : 30am.Work Schedule : Part time Weekends 11 : 00pm 7 : 30am.Job summary : Promotes successful operations while enhancing the customer experience by engaging...Show more
    Last updated: 30+ days ago • Promoted
    Temporary Accounting Support

    Temporary Accounting Support

    Manpower Group Inc. • New Freedom, PA, United States
    Part-time +1
    Our client is seeking a Part-Time Accounting Support to join their team on a temporary basis.Within this role, you will be part of the Finance / Accounting department supporting the accounting team...Show more
    Last updated: 3 days ago • Promoted
    Patient Accounts Specialist

    Patient Accounts Specialist

    GILCHRIST • Baltimore, MD, US
    Full-time
    Under direct supervision, performs all collection functions on account balances within assigned financial classes.Those on the collections / self-pay team will also be required to serve as a represen...Show more
    Last updated: 30+ days ago • Promoted
    Medical Accounts Receivable Specialist

    Medical Accounts Receivable Specialist

    Baltimore Medical System • Baltimore, MD, United States
    Full-time
    Accounts Receivable (AR) Specialist.Maximizes revenue by monitoring claims and remittances, filing appropriate appeals, and processing denied charges. The AR Specialist maintains strong working rela...Show more
    Last updated: 10 days ago • Promoted
    Patient Access Specialist (FT DAYS)

    Patient Access Specialist (FT DAYS)

    Emerus • New Freedom, PA, US
    Full-time
    Patient Access Specialist / Front Office.FACILITY TYPE : 20 bed Small-Format Hospital (10 ER, 10 Inpatient).JOB PERKS : Night / Weekend shift differentials, 401K MATCH (100% vested day ONE after the elig...Show more
    Last updated: 30+ days ago • Promoted
    Patient Account Representative III- Orthopaedics (Hybrid)

    Patient Account Representative III- Orthopaedics (Hybrid)

    University of Maryland Faculty Physicians • Gwynn Oak, MD, United States
    Full-time
    Conducts such activities as account investigation, follow-up and collections on unusual and complex accounts.Serves as lead worker and trainer for junior level staff. and other duties as assigned.H...Show more
    Last updated: 13 days ago • Promoted
    Temporary Accounting Support

    Temporary Accounting Support

    Manpower Inc • New Freedom, PA, United States
    Part-time +1
    Our client is seeking a Part-Time Accounting Support to join their team on a temporary basis.Within this role, you will be part of the Finance / Accounting department supporting the accounting team...Show more
    Last updated: 3 days ago • Promoted