Computer Support Coordinator

Computer Support CoordinatorDevelops and maintains network management procedures such as : Electronic Mail Administration Procedures, End-User Network Data Storage Allocation Guidelines, Data Backup and Archive Procedures, Network Troubleshooting Guides, Network Problem Callout and Escalation Guidelines, etc. . Controls security of computer-related equipment and provides protection of end user data integrity; maintains Asset Inventory & Utilization Database of all computer-related equipment. . Prepares and executes workstation relocation plans for workgroup moves. . Operates an Administrative computing Help Desk; coordinates responses to user help calls; monitors end user help calls to receive, analyze and implement solution to requests for support from end users. . Maintains network resource location lists (Printer Locations / Corresponding Queues, Network Drive Locations and Uses, etc.). . Designs project automation plans including requirement analysis, evaluation of new hardware and software for applicability to project requirements, promotion of hardware / software standardization across user base. . Troubleshoots and resolves Administrative network problems including network communications routing, data access, printing and general administrative application areas. . Monitors the daily operations of the network. . Acts as project coordinator for projects as assigned. . Provides backup coverage for Computer Support Coordinators during scheduled days off, vacations, etc. . Keeps current on latest developments in hardware and software provided by manufacturers and prepares upgrade and migration plans to take advantage of technology advancements. . Prepares and executes desktop software migration strategies to replace major operating systems and / or application programs on a global basis. Minimum Qualifications

Education : A Bachelor's degree in computer science, mathematics, business administration or a closely related field from an accredited college or university. Experience : Four () years of (full-time equivalent) recent verifiable experience in network administration, network management and Help Desk support, which has included significant experience in microcomputer applications and end-user interface and training. Other Requirements : May be required to work overtime or off-hours to test hardware and software. Must be available to provide emergency fixes when require

must have ability to pass Background, Drug Screen and if applicable Medical Screenings ( Vision, Hearing, or Physical) if Required by Client.

Medical, dental, vision, ancillary coverage and k benefits are available.