Senior Program Manager

Job Description

Job Description : \n\n

• LOCAL CANDIDATE ONLY
• NO C2C CANDIDATES
• JP# 3753 Requisition Title : Senior Program Manager Location : Oakland, CA (Hybrid) Description :
• LOCAL CANDIDATES ONLY
• The role is Hybrid LOOKING FOR CANDIDATES LOCAL TO BAY AREA / WORK LOCATION-OAKLAND. ASSIGNMENT IS HYBRID AND REQUIRED AT OAKLAND OFFICE PER BUSINESS NEED AND MANAGER REQUEST. LAPTOP WILL BE ISSUED. ANY ADDITIONAL EQUIPMENT NEEED TO BE PROVIDE BY SUPPLIER. WITH MANAGER PRIOR APPROVAL A PRE-DETERMINED AMOUNT FOR CELL AND INTERNET CAN BE EXPENSED MONTHLY. TOP THINGS LOOKING FOR : Strategic Listening to Drive Culture “Voice of the Employee”. Executive Communications, Strategic Planning | Roadmapping Surveys | Driving from Listening to Actioning – measuring progress and driving stakeholders TOP SKILL SETS LOOKING FOR : Executive Communications, Industrial / Organizational Psychology, Partnering with HR Business Partners Department Overview The Organizational Culture team drives Coworker at the Heart (CATH) strategy—unlocking alignment between behaviors, competencies, and execution. Through enterprise-wide initiatives focused on enhancing the coworker journey from hire to retire, the team supports efforts to :
• People : Develop coworkers and leaders to reach their full potential
• Safety : Ensure safe and effective work practices
• Lean : Improve operational efficiency and eliminate waste
• Place : Create work environments that enable people to thrive These efforts collectively reinforce the purpose and values, equipping coworkers at every level to lead with clarity, deliver results, and create a culture of excellence rooted in continuous improvement and engagement. Position Summary The Principal, People Insights & Coworker Listening Strategy is the enterprise leader of PG&E’s CX² initiative (Coworker × Customer Experience), Voice of the Coworker (VoC) programs, and all survey-based cultural measurement tied to PG&E’s CEO scorecard. This role defines and operationalizes PG&E’s listening system standards, oversees vendor partnerships, and drives end-to-end survey strategy—from concept to implementation to results activation. The Principal partners across the business to deliver insights that inform executive decisions, drive continuous improvement, and enable cultural transformation at scale. Job Responsibilities
• Own strategy, standards, and execution of PG&E’s coworker listening ecosystem, including Joy Annual Survey, Pulse (Heartbeat), Always On, and Moments that Matter
• Serve as the enterprise lead for CX², aligning coworker and customer listening to drive integrated insights and impact
• Manage all vendor partnerships (e.g., Medallia), including scoping, contracting, delivery oversight, and continuous performance evaluation
• Lead design, testing, deployment, and communications for all enterprise survey programs, ensuring consistency in voice, branding, and alignment with PG&E values
• Translate feedback into executive-ready dashboards, visual management tools, and action frameworks
• Manage continuous improvement of all listening-related workflows, standards, and support processes
• Own end-to-end consulting, design, deployment, and data delivery for all CEO scorecard-related survey initiatives
• Develop and deliver post-survey leadership enablement tools and communications—including results toolkits, action guides, and engagement planning templates
• Serve as strategic advisor to senior leaders on the interpretation and activation of people data across the enterprise
• Champion alignment between coworker experience (EX), customer experience (CX), DEIB, and PG&E’s True North culture strategy Qualifications Minimum :
• Bachelor’s degree in Human Resources, Organizational Psychology, Data Analytics, Business, or related field
• 8+ years of experience in employee listening, people analytics, EX / CX strategy, or organizational effectiveness
• Demonstrated experience leading large-scale enterprise survey programs and vendor partnerships
• Expertise in survey design, deployment, and analysis, including qualitative and quantitative methodologies
• Strong written and verbal communication skills, with a proven ability to influence at the executive level
• High proficiency with survey and visualization tools (e.g., Medallia, Qualtrics, Power BI, Tableau) Desired :
• Master’s degree in a related field
• Background in change management, continuous improvement, or customer experience
• Experience operating within unionized or operationally complex organizations
• Familiarity with Lean and Agile methodologies for service and insight delivery
• LOCAL CANDIDATE ONLY
• NO C2C CANDIDATES
• JP# 3758 Requisition Title : Senior Program Manager Location : Oakland, CA (Hybrid) Description :
• LOCAL CANDIDATES ONLY
• The role is Hybrid LOOKING FOR CANDIDATES CURRENTLY RESIDING LOCAL TO BAY AREA / WORK LOCATION-OAKLAND GO. ASSIGNMENT IS HYBRID AND REQUIRED TO BE ON-SITE AT OAKLAND OFFICE 1-2 TIMES A WEEK. WILL ISSUE A LAPTOP. CELL PHONE WILL NEED TO BE USED. WITH MANAGER PRIOR APPROVAL CAN SUBMIT A PRE-DETERMINED AMOUNT FOR REIMBURSEMENT. TOP THINGS LOOKING FOR : Self Starter and will tackle things with little directionOrganizedExperience with managing multiple programs and pilots Program Manager, Senior
• Completes moderate to complex problems and takes a new perspective on existing solutions plan and goals.
• Works independently on most issues.
• Provides direction on overall program plan and goals.
• Responsible for most / all deliverables within the program implementation plan.
• Communicates findings and recommendations to various levels of management.
• Develops budget forecasts, conducts analysis in support of identifying budget variances and develops solutions to address.
• Develops new and ad-hoc reports, summarizes findings and recommendations and provides business insight. Education :
• Bachelor degree or equivalent experience Experience : 6 years of related experience or equivalent Knowledge, Skills, and Abilities
• Advanced knowledge of Program Management
• Ability to communicate findings and recommendations to various levels of management.
• Ability to effectively manage multiple projects with demanding time constraints.
• Knowledge and understanding of business drivers.
• Demonstrated ability to manage or direct teams
• Ability to work within a Regulatory environment
• Ability to assess and recommend solutions for assigned projects Knowledge of energy industry applications to local level customers, including energy issues, customer energy efficiency applications, and general customer information. Desired
• Primarily office environment with extensive use of personal computers, telephone conversations, conference calls and in person meetings. Travel may be required.
• OPEN TO LOCAL CANDIDATES ONLY, NO C2C
• Req ID : Sedaa-3743 Req Title : Technical Program Manager Location : Oakland CA (100% ONSITE) Pay Range : 120k to 145k annually Description :
• ONLY LOCAL CANDIDATES CURRENTLY
• This is 100% onsite, but contractor can be “hybrid” since in-office is not yet a mandatory requirement.
• Worker can use a personal laptop that will be registered with the BYOD program. laptop (Dell, Apple) is desired on day 1.
• 50% travel is an estimate of travel time required by project managers to conduct project related site visits, and in-person office collaboration day. Personal vehicle for job site visit
• Regarding other equipment : worker will have at their designated office location (Oakland General Office) external monitors, keyboards, mouse, and computing equipment for their use. If contract worker wants this external computing equipment at their home / remote office, contract employee will have to purchase them at their own expense (Non-reimbursable). In-person office day travel expenses is NOT reimbursed.
• Client will NOT provide PPE, the worker (with the help of employer) can do a one-time purchase of PPE and expense that cost; boots ARE NOT included in reimbursable PPE cost.
• Client is NOT providing cell phones or pay for cell phone expense for contract employees, contract employee can work out cell phone needs.
• Mileage from their designated office to project sites / locations is approved expense that contract employee can submit expense when mileage is accrued by visiting sites and job walks. TOP THINGS : - Electric transmission tower build experience, Substation ground up build experience, 10 plus years of project management in the utility field, SAP experience, Primavera P6 experience, and Unifier experience. Summary : This job is the fully qualified, career-oriented, Senior Project Manager position that requires mastery of the journey level Project Manager job duties. Under general direction, exercises judgment and discretion and is responsible for all aspects of the development and implementation of assigned projects and provides a single point of contact for those projects. Project duration is generally multi-year, requires significant risk management, and may include formal partnering agreements with outside firms. Assignments will have high visibility, require extensive project management skills and often require specific discipline and areas of expertise. Job ResponsibilitiesDetermines that project objectives are achievable.Provides guidance to engineering on producing complex risk and alternative analyses, studies and conceptual designs for presentation to project sponsor. Oversees and administrates EPC contracts in accordance with ESC Work Oversight Committee Negotiates third party contracts, in support of other departments when appropriate.Develops and champions company-wide best practices. Makes presentations to PG&E Officers as appropriate. Arbitrates and resolves conflicts within the project. Mentors and provide guidance to less experienced project managers.Ability to solve problems and make good decisions. Able to manage many projects simultaneously and prioritize effectively. Able to work with both internal and external customers to meet their needs. QualificationsMinimum :
• Bachelor’s degree from an accredited college or its equivalent in education and experience.
• 8 years of PG&E (9 years outside) experience in project management, project controls, engineering, and / or construction.
• Active PMI certified Project Management Professional (PMP).Desired :
• Knowledge and experience with electric substations, gas and electric distribution and transmission projects
• Fluent in the use of Project Management tools and current company tools, such as SAP Financials and Work Management modules and Microsoft Project Scheduling Software.
• Strong analytical skills.
• Knows Electric Operation Project Delivery (EOPD) process and procedures.
• Understands Electric Operations project lifecycles and understands defined roles and procedures of cross functional teams within that EO project lifecycle.
• Knowledge and use of Excel.
• Great communication and documentation skills.
• Ability to lead meetings effectively.
• OPEN TO LOCAL CANDIDATES ONLY, NO C2C
• Req ID : Sedaa-3755 Req Title : Project Management AnalystLocation : Oakland CA Hybrid) Pay Range : 70k to 805k annually Description :
• ONLY LOCAL CANDIDATES CURRENTLY
• LOCAL CANDIDATES ONLY
• The role requires on-site presence Tues, Weds, Thurs. Hybrid – Remote Monday & Friday, On-Site in Oakland General Office Tues, Weds, Thurs 8-5pm EQUIPMENT : Candidate needs to provide personal laptop (or vendor provided), Windows or Mac, for 1-3 weeks until PG&E laptop is available. For home office, Candidate needs to provide own equipment or vendor to provide. TOP THINGS : 1) Ability to manage large amounts of detailed information from multiple sources regarding 1,000 member team – will need strong Excel skills. 2) Ability to facilitate meetings and in-person 1 : 1 with people from various parts of the organization to gather & manage resource changes. Excellent verbal communication skills. 3) Ability to produce summarized tables, charts, graphs, for leadership team reporting. Analytical mind. Project Management Office (PMO) Analyst PG&E’s “Propel” program is a multi-year major business and IT transformation initiative with the primary objective of moving from SAP’s ECC version to a ‘greenfield, clean-core’ SAP S / 4 HANA version for Finance, Human Resources, Environmental Health Safety, Supply Chain, Work & Asset Management. The PMO works collaboratively with leaders and others across the entire Program to forecast, manage, status, and mitigate issues with cost, schedule, resources, methodology and tools supporting several hundred internal and external resources. The Program is now entering its third year and transitioning from enterprise to detail design for the first of four major deployments. It is scheduled to complete in 2031. Key responsibilities of the PMO Analyst (focus will be Resource Management) : The Propel Program Management Office (PMO) Controls Analyst is responsible for a variety of activities around developing, maintaining, managing and reporting on resource plans to execute Propel. This role is responsible for working with the PG&E Propel leadership team, the System Implementation (SI) partner, PricewaterhouseCoopers (PWC), SAP consulting, and others to plan and manage the project staff - current focus is on Release 1 and then will be for subsequent releases 2-4. There are over 1,000 positions being tracked as part of Propel which are being sourced by approximately 10 different internal and external companies.
• Resource Management : Manage the project’s staffing plan estimates through engaging various teams to confirm existing members, forecast the type of resources needed, record changes up or down, clarify timing, and use change control processes if those plans change significantly. May be involved with collaborating with Contract Management team to validate adherence to staffing contracts.
• Partner with the Portfolio On-Boarding / Off-Boarding Team : Provide on-boarding / off-boarding forecasts on a regular basis to help manage workloads. Develop summarized status reporting of on-boarding requests for resources currently in progress.
• Resource Reporting : Work with Team leaders to report current and forecasted staffing levels at a leadership team level.
• Collaborate with Financial Team : Provide detailed analysis of resource changes for accurate financial forecasting of Propel’s spend on a monthly basis.
• Data Analysis : Utilize various data sources to analyze and report data as needed.
• Meeting Facilitation : Schedule and facilitate resource management meetings using various materials to communicate and gather resource statuses to the various Propel teams.
• Support PMO Director as needed – Given dynamic nature of SAP implementations, support any number of asks of the PMO from the leadership and others as required. Proficiency / Required Skills :
• Written and Oral Communication Skills – Ability to works effectively with personnel at al