IT Support Specialist Dealership
- Full-time
Description :
On-Site Position- Beech Island, SC
Job Summary :
The IT Support Specialist is responsible for overseeing and maintaining all aspects of the companys computer and security infrastructure for all dealerships.
Responsibilities :
Maintains on-site networks, servers, phone system, security programs, cameras and alarm systems.
Manages the upgrade and installation of new hardware and software, performs troubleshooting to address any problems with computer systems, phones, cameras and assesses viruses and potential threats to a companys network.
Onboard new employees into required systems and ensure all employees have access to programs they need to do their work.
Monitor the use of email, create and change passwords, make suggestions for improvements to computer systems, backup data and perform data recovery if needed.
Works with Active Directory to ensure all employees are in the system.
Works with dealer management system.
Works with third party vendors as needed to fix any issues that arise with internet connection, WIFI, security cameras and gates, and facility issues.
Coordinates employee equipment such as I-PADS, Key Fobs, laptops, etc.
Responsible for ordering and installing necessary computer hardware and software as needed by dealership.
Requirements :
Required Skills / Abilities :
Proven work experience doing IT Helpdesk / network support
Knowledge of Microsoft Windows Network / Server 2019 or newer
Experience with Active Directory
Experience with Office 365
Excellent technical skills
Good time management and organizational skills
Strong analytical and problem-solving skills
Good communication and interpersonal skills
Ability to work independently and collaboratively
Having an eye for detail and good physical dexterity
Ability to offer excellent customer service
Education and Experience :
Experience as IT Help Desk / Support
HS Diploma required
College Degree OR 2+ years IT support experience
Physical Requirements :
Ability to lift, stand, stoop, kneel, bend
Valid Drivers license
Ability to sit and keyboard for extended periods of time
Good eyesight
PM22
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It Support Specialist • Beech Island, SC, US
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