Community Health Worker

Job Description

This is a fully remote role.

A bit more this role :

Devoted Medical was founded on the belief that if we treat each patient like we would our loved ones, we can meaningfully improve healthcare experiences and outcomes for some of America's most vulnerable patient populations. The Gold Care Program is at the heart of this goal : we are a highly collaborative, multidisciplinary team of physicians, nurse practitioners, nurse case managers, social work case managers, community health workers, and outreach specialists united by our mission to build a better care delivery system for Devoted's most complex members. Through a mixture of in-home and virtual interventions, we provide whole-person clinical, social and logistical support for patients with complex chronic conditions and patients at high risk of hospital admissions.

The Community Health Worker (CHW) is vital to the Gold Care Program, playing a critical role in building trusting patient relationships and empowering patients to live healthy, dignified, independent lives. The CHW's primary responsibilities include in-home and / or virtual patient visits (dependent on geography and program needs) using the 5M's framework, front-line patient advocacy, community resource connection, care navigation / coordination, and wellness & life skills coaching (details below). To succeed in this role, an individual must be an adaptable & resourceful problem-solver, a compassionate & collaborative team player, and feels a deep connection to our mission to treat each of our patients as we would our own family.

Your Responsibilities and Impact will include :

Patient Advocate & Community Resource Connector

• Screening patients for Social Determinants of Health (SDOH) needs & mobilize appropriate community-based resources, ensuring long term patient success
• Identify & maintain list of community resources to meet patient needs (i.e., transportation, housing, financial, food, medication discounts, support groups)
• Perform a mixture of virtual, telephonic & field-based (depending on geography) patient outreach, education & engagement visits to build rapport and overcome barriers

Care Navigator / Coordinator

Wellness & Life Skills Coach

Required skills and experience :

Desired skills and experience :

Attributes to success :

Salary range : $24-$26 / hour

Employer-sponsored health insurance and dental and vision plan with low or no premium

#LI-Remote

The pay range listed for this position is the range the organization reasonably and in good faith expects to pay for this position at the time of the posting. Once the interview process begins, your talent partner will provide additional information on the compensation for the role, along with additional information on our total rewards package. The actual base salary offered will depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and / or from which they will be performing the job.

Our Total Rewards package includes :

Healthcare equality is at the center of Devoted's mission to treat our members like family. We are committed to a diverse and vibrant workforce.

At Devoted Health, we're on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. That's why we're gathering smart, diverse, and big-hearted people to create a new kind of all-in-one healthcare company - one that combines compassion, health insurance, clinical care, service, and technology - to deliver a complete and integrated healthcare solution that delivers high quality care that everyone would want for someone they love. Founded in 2017, we've grown fast and now serve members across the United States. And we've just started. So join us on this mission!

Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted's Code of Conduct, our company values and the way we do business.

As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.