GA DHS - DAS PM

The IT Program Manager willprovide program management support and oversight for the Department of Human Services (DHS), Division of Aging Services (DAS).

Under general supervision, manages and coordinates all tasks associated with small, medium, and large-scale projects of moderate to high complexity and risk.

Collaborates closely with OIT team, DAS business leads, vendors, business analysts, and subject matter experts across system support teams.

During project initiation, assist clients in identifying the most effective strategies to achieve objectives.

Monitors project performance throughout execution, reporting regularly to leadership on status, key milestones, and emerging risks.

Conducts product verification at project close to ensure deliverables meet client expectations and facilitates lessons learned reviews for continuous improvement.

Job Duties :

• Oversees and manages ongoing project costs, schedules, resources, scope, issues, and risks. Prepares or reviews time and cost estimates, project plans, schedules, and budgets.
• Facilitates process assessments and leads redesign efforts to drive operational improvements and efficiencies.
• Collaborates with the project steering committee and senior project management to optimize project processes for successful outcomes.
• Coordinates with business leads, vendor project managers, and quality assurance teams to ensure adherence to established project standards, procedures, and quality benchmarks.
• Leads or facilitates project kickoff meetings, clearly defining roles, responsibilities, and expectations. Ensures all team members are equipped with the necessary tools and training for effective performance.
• Manages project scope, using relevant data and analysis to support negotiations related to time, cost, and quality expectations.
• Develops, monitors, and coordinates key project activities such as scheduling, progress tracking, reporting, and managing change initiatives.
• Provides leadership and direction to project teams, including scheduling, tracking task completion, and reviewing project deliverables.
• Monitors project milestones and critical deadlines, proactively identifying risks to timelines and working to mitigate schedule impacts. Keeps leadership informed of significant issues.
• Evaluates project variances, collects performance metrics, and implements adjustments to ensure the project stays within scope, budget, and quality parameters.
• Conducts formal reviews with business sponsors and OIT leadership throughout the project lifecycle and upon completion to confirm satisfaction and acceptance of deliverables.
• Offers constructive feedback to team members to improve individual and overall project performance.
• Builds and maintains productive working relationships with project sponsors, vendors, and key stakeholders to ensure alignment and support.

Minimum Qualifications

P7 years' experience leading projects of moderate to high complexity.