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Front Office Clerk/Receptionist
Front Office Clerk/ReceptionistCommonwealth Hand & Physical Therapy • Berea, Kentucky, United States
Front Office Clerk / Receptionist

Front Office Clerk / Receptionist

Commonwealth Hand & Physical Therapy • Berea, Kentucky, United States
12 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Commonwealth Hand and Physical Therapy is looking for a full-time Front Office Clerk / Receptionist.

Job Description :

  • You will perform a range of duties including answering phone calls, managing the switchboard, and customer service.
  • Your central goal is to provide our clients with outstanding customer service and support.
  • As the ‘face’ of our company, the successful candidate will be presentable and friendly, with outstanding people skills.
  • You should have a talent for multi-tasking, with excellent communication and organizational skills.

Responsibilities :

  • Greet guests and provide them with superb customer service.
  • Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
  • Schedule future patients and set up electronic medical records to include scanning documents.
  • Answer all client questions and incoming calls.
  • Redirect phone calls to the appropriate department and take down messages.
  • Accept all letters and packages, and distribute them to their appropriate departments.
  • Monitor, organize, and forward emails.
  • Track and order office equipment and supplies.
  • Maintain records and files.
  • Requirements :

  • High school diploma or relevant qualification.
  • A minimum of 2 years of proven experience in a similar role.
  • Good understanding of office administration and basic bookkeeping practices.
  • Superb written and verbal communication skills.
  • Excellent organizational and multi-tasking abilities.
  • Strong knowledge of MS Office programs.
  • Job Type : Full-Time 40 Hours / Wk.

    Schedule :

  • Monday to Friday.
  • Ability to Commute / Relocate :

  • Berea, KY 40403 : Reliably commute or plan to relocate before starting work (Required).
  • Application Question(s) :

  • Must be able to pass a pre-employment check and drug test.
  • Experience :

  • Customer service : 1 year (Preferred).
  • Work Location : Berea, KY. Occasionally asked to cover in other clinic locations, if needed.

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    Front Office • Berea, Kentucky, United States

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