Member Service RepresentativeService 1st Federal Credit Union • Sunbury, PA, US
Member Service Representative
Service 1st Federal Credit Union • Sunbury, PA, US
3 days ago
Job type
- Full-time
- Quick Apply
Job description40% - Receives and processes member's financial transactions. 30% - Cross-sells various deposit, loan and convenience services appropriate to each individual member. 15% - Uses problem solving skills to research member account questions and concerns. 10% - Performs other daily, weekly and monthly routine tasks. 5% - Performs other duties as assigned. Welcomes members and guests by name, provides routine information concerning services and directs members to the appropriate department for specific information and service. Overall, provides friendly, professional, accurate, personal service to all members. Completes member transactions including but not limited to deposits; withdrawals; transfers; loan and VISA payments; check cashing; wire transfers; coin machine transactions; cash advances; non-member and shared branching transactions; opening IRAs; ordering members checks; and direct deposits. Sells VISA gift cards, foreign checks and cashier’s checks to member. Processes debit and credit card disputes. Sorts incoming mail and processes mail transactions including night deposit transactions. Fulfills the stated financial needs of members and through directed conversation uncovers the unstated financial needs of members. Cross-sells various deposit, loan and convenience services appropriate to each individual member in person as well as by mail and telephone. Completes routine tasks including but not limited to maintaining cash drawer maximum allowed limits; verifying and balancing a cash drawer; assists in verifying cash shipments and orders; services and fills TCRs; audits gift cards; balances the vault book and services the coin machine. Resolves member questions and concerns; researches account inquiries; and troubleshoots and replies to internal inquiries in a timely, friendly and accurate manner. Completes additional follow up as needed. Becomes familiar with and abides by policies, procedures and guidelines set forth by the credit union, e.g. Security; Bank Secrecy Act; Identity Theft and Red Flags; Cash Over / Short Guidelines; Check Cashing and Holds; Confidentiality; etc. Follows proper procedures for dual control. Performs a variety of miscellaneous tasks including typing, filing, computer input, answering the telephone before three rings and other duties as assigned. Maintains a dependable record of attendance and timeliness. Participate in training and professional development activities to acquire and maintain standards established by the credit union. This could include attending conferences, seminars and workshops as directed by Management. Experience - One year to three years of similar or related experience in customer service, cash handling, sales, banking or financial services. Education - Requires a high school education or GED. Interpersonal Skills - Requires well developed interpersonal skills for communicating with members. Requires the ability to operate a computer and basic mathematical skills (adding, subtracting, multiplying and dividing). Work Environment - Not substantially exposed to adverse environmental conditions. - State of Pennsylvania residency required. Service 1st Federal Credit Union provides equal opportunity without regard to sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by applicable law in employment and in our business activities. Powered by JazzHR
Full Time - 40 Hours Per Week Monday through Saturday Availability Required.
Role :
- A Member Service Representative's primary responsibility is to assist members in meeting routine financial goals while exceeding their expectation for service.
- To accomplish this, Member Service Representatives are responsible for performing routine account transactions, cross-selling various products and services in order to fulfill the member's financial needs and researching and resolving member account questions and concerns.
Essential Functions & Responsibilities :
Performance Measurements :
Knowledge, Skills and Abilities :
Create a job alert for this search
Member Service Representative • Sunbury, PA, US
Related jobs
Company Profile Superprof is the leading tutoring platform in the USA, connecting passionate individuals with eager learners.
We operate in over 63 countries, making education accessible to everyone...Show more
A Member Service Representative's primary responsibility is to assist members in meeting routine financial goals while exceeding their expectation for service.
To accomplish this, Member Service Rep...Show more
At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO).
Our best-in-class training program, competiti...Show more
At Powerback, we're on a mission to improve lives.As the leader in physical, occupational, speech, and respiratory therapies, we help older adults stay active and thrive while providing essential t...Show more
Start a rewarding career while helping a vulnerable population! The Department of Corrections is seeking motivated Psychological Services Associate, Corrections to join our Psychology Department at...Show more
Maria Joseph Manor Has Part-Time Speech Therapist (SLP) Opportunities!.Don't Forget To Ask About Our Referral Program!.At Powerback, we're on a mission to improve lives.
As the leader in physical, o...Show more
Inpatient psychiatric unit - acute care crisis stabilization • Caring for adult patients ages 18 years of age and older • Care is provided to the following patients : with chronic mental illness, wi...Show more
Speech Pathologist Career Opportunities : .Full Time position located in Acute Care at Geisinger Medical Center.Part Time position located in Pediatrics.
PRN positions available in either Acute Care o...Show more
Occupational Therapist Career Opportunity.Your Calling, Close to Home and Heart.Are you in pursuit of a career that's more than a job, one that aligns with your heart and community? We believe ...Show more
Occupational Therapist Assistant Career Opportunity Your Calling, Close to Home and Heart Are you in search of a rewarding career that extends beyond just a job, bringing fulfillment close to y...Show more
Job Title : Underwriter Senior, Geisinger Health Plan (Eastern United States resident) Location : Danville, Pennsylvania Job Category : Actuarial Services & Underwriting, Geisinger Health Plan Schedul...Show more Occupational Therapist Career Opportunity.Your Calling, Close to Home and Heart.Are you in pursuit of a career that's more than a job, one that aligns with your heart and community? We believe in t...Show more If you are looking for a great opportunity to utilize your experience in social services and make a difference in someone's life when they need a helping hand, we have the position for you.The empl...Show more 
We’re seeking dependable individuals who want to build a side income alongside their full-time work.This role offers flexible tasks you can perform outside your regular job hours.You’ll be given st...Show more
Speech Pathologist Career Opportunity.Full-Time position located in Acute Care at Geisinger Medical Center .Full-Time & Part-Tine position located in Pediatrics.
Are you searching for a career that ...Show more
Estimated payments include wages and expense reimbursement, are based on information available to Fusion at time of posting, and could vary depending on factors related to the facility or applicant...Show more
Family Medicine physician employment in Pennsylvania : Come practice in a small Pennsylvania town where the outdoor activities are endless, the cost of living is affordable, and the people are sinc...Show more
Swimming Private Tutoring Jobs Clarkstown
Superprof • Muncy, Pennsylvania, United States
Full-time +1
Last updated: 2 days ago • Promoted
Member Service Representative
Service 1st Federal Credit Union • Sunbury, PA, US
Full-time
Last updated: 1 day ago • Promoted
Assistant to the Manager
Aspen Dental • Muncy, PA, US
Full-time
Last updated: 30+ days ago • Promoted
Speech Therapist-Clin Fellow
Genesis Healthcare Services • Sunbury, PA, United States
Full-time +2
Last updated: 4 days ago • Promoted
Psychological Services Associate, Corrections - SCI Coal Township
Commonwealth Of Pennsylvania • Coal Township, PA, United States
Full-time
Last updated: 30+ days ago • Promoted
Speech Therapist
PowerBack Rehabilitation • Danville, PA, United States
Full-time +1
Last updated: 30+ days ago • Promoted
PA-Behavioral Health RN-Day / Eve rotaton-BP2- GMC
InstantServe LLC • Danville, PA, United States
Full-time
Last updated: 4 days ago • Promoted
Speech Pathologist
Encompass Health • Danville, PA, United States
Full-time +1
Last updated: 4 days ago • Promoted
Occupational Therapist
Encompass Health Rehabilitation Hospital of St. Petersburg • Hughesville, PA, US
Full-time +1
Last updated: 1 hour ago • Promoted • New!
Occupational Therapy Assistant (PRN - Flexible Hours!
Encompass Health Rehabilitation Hospital of Dallas • Hughesville, PA, US
Full-time +1
Last updated: 6 hours ago • Promoted • New!
Underwriter Senior, Geisinger Health Plan (Eastern United States resident)
Geisinger • Danville, Pennsylvania, US
Full-time +1
Last updated: 30+ days ago • Promoted
Occupational Therapist
Encompass Health • Danville, PA, United States
Full-time +1
Last updated: 4 days ago • Promoted
Income Maintenance Caseworker - Sullivan County Assistance Office
Commonwealth Of Pennsylvania • Muncy Valley, PA, United States
Full-time +1
Last updated: 9 days ago • Promoted
Side Hustle Specialist (Evenings & Weekends)
Finance Buzz • Muncy, Pennsylvania, US
Full-time +1
Last updated: 30+ days ago • Promoted
Speech Pathologist
Geisinger Encompass Health Rehabilitation Hospital • Northumberland, PA, Northumberland County, PA; Pennsylvania, United States
Full-time +1
Last updated: 29 days ago • Promoted
LPN
Fusion Medical Staffing • Muncy, PA, United States
Full-time
Last updated: 20 days ago • Promoted
Empleos cerca de mí $12 - $27 / HR
JobsNearMe • Muncy, PA
Descripción : Empleos Cerca de Mí.Explora oportunidades de trabajo en tu área, incluyendo puestos en almacenes, tiendas, restaurantes, oficinas, centros de distribución, servicios de entrega y más.A...Show more
Last updated: 2 days ago • Promoted
Family Medicine
CompHealth • Danville, Pennsylvania, US
Full-time
Last updated: 30+ days ago • Promoted