Technology Support Specialist

Technology Support Specialist

Pay : $22–24 / hr

Contract : 1 year with potential for permanent hire

Schedule : Monday–Friday, 7 : 30am–3 : 30pm

Experience : Minimum 2 years relevant work experience

Location : Kansas City, MO (Onsite only)

PURPOSE OF JOB : Serve as the primary Tier I technology support contact for the Department of Technology.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Provide proactive customer service to students and staff
• Support hardware, software, and web-based tools
• Train users on district technology resources
• Troubleshoot devices : laptops, desktops, printers, scanners, etc.
• Deploy and maintain operating systems and software
• Conduct inventory and preventative maintenance
• Assist with employee websites and tech orientation
• Collaborate with the Digital Learning Team
• Educate users on tech work order procedures
• Travel within district to support tech needs
• Participate in special technology projects

REQUIRED QUALIFICATIONS :

PREFERRED QUALIFICATIONS :

SUPERVISORY RESPONSIBILITIES : None PHYSICAL DEMANDS : Must be able to sit, stand, walk, lift, and perform basic physical tasks. Reasonable accommodations available.