Data Analyst

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About Highnote Founded in 2020 by a team of leaders from Braintree, PayPal, and Lending Club, Highnote is an embedded finance company that sets the standard in modern card platform management. As an all‑in‑one card issuer processor and program management platform, we provide digital‑first organizations with the flexibility to seamlessly issue and process payment cards, embed virtual and physical card payments, and integrate ledger and wallet functionalities—empowering businesses to drive growth and profitability. We’ve raised $145M+ and have grown our team to 125+ employees. Headquartered in San Francisco, we manage one of the most advanced payments teams in the industry with members in 25+ US states. Operating through our core values of customer obsession, executional excellence, intentional inclusion, we help businesses grow for the future by creating the payment products demanded by tomorrow, with the ability to solve for use cases that don’t exist yet. We are fast‑moving, hands‑on, and strongly believe everyone deserves a seat at the table.

Job Description As a Data Analyst, this person will be responsible for reconciling high‑volume card payment transactions between network and platform data using complex SQL queries to ensure financial integrity. They will collaborate with engineering, operations, and finance teams to investigate discrepancies, enhance data models, and develop insightful dashboards using BI tools.

What you’ll be doing

• Run daily and periodic reports to reconcile card payment transactions between network data (Visa, Mastercard, etc.) and platform data, ensuring accuracy, completeness, and financial integrity.
• Write, optimize, and maintain complex SQL queries to analyze large‑scale transactional data and support reconciliation, reporting, and audit activities.
• Understand, validate, and ensure accurate execution of card payment and money movement rules within system workflows and data pipelines.
• Collaborate with engineering, operations, and finance teams to investigate discrepancies, mitigate risks, and resolve transaction or money movement issues.
• Develop deep expertise in payment domains—including transaction, reconciliation, and fund movement.
• Collect and apply feedback from stakeholders to enhance data models, reconciliation processes, and reporting frameworks.
• Model and design modern data structures in SQL / NoSQL databases, ensuring optimal performance and scalability.
• Develop and maintain dashboards using Looker, Looker Studio, and other BI platforms to visualize high‑volume data effectively.
• Craft and optimize complex SQL queries to handle high‑volume data efficiently.
• Collaborate with internal business teams and external stakeholders to define requirements and deliver impactful reporting solutions.

What we are looking for

Bonus skills

Why Highnote

Highnote benefits

Highnote is a diverse and inclusive company committed to growing a diverse and inclusive team. We invite people from all backgrounds and identities to apply. We do not discriminate based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other characteristics protected by US federal state or local laws, or the laws of the country or jurisdiction where you work. Additionally, we encourage everyone to share which pronouns you wish for us to use when addressing you (i.e. : she / her, he / him, they / them, etc).

Salary : $95,000–$140,000.

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