Staff Assistant

Job Summary This is a Salem Housing Authority position, which is a separate employer from the City of Salem. Make an impact : Are you dedicated to excellent customer service and eager to make a difference in the lives of others? The Housing Authority is seeking a motivated, experienced Staff Assistant to join our Customer Service / IT team. The Staff Assistant will be responsible for providing general administrative support to their assigned unit or department. The Staff Assistant role is a superb opportunity for someone interested in working at a fast-paced, mission-oriented housing agency. This position helps create a positive and supportive work environment, promotes a safe workplace, fosters a culture of teamwork and communication, and supports organizational values of diversity, equity, and inclusion. It also actively encourages a respectful environment for living and working in a multicultural society. What you will do : Essential job functions include a variety of tasks : answering phones, responding to inquiries, explaining policies and procedures, preparing documents, responding to and tracking the status of helpdesk tickets, covering the front desk, and assisting others in the office as needed. The successful candidate must be able to work well with a diverse group of coworkers and clients, handle multiple projects and tasks simultaneously, possess the skills necessary to provide exemplary customer service, effectively communicate, quickly learn and apply a variety of Housing Authority policies and procedures to the appropriate work situations, maintain good working relationships with other employees, agencies, and the public, and perform work effectively during changing priorities and interruptions. Additional job duties and responsibilities :

• Provides support to administrative team.
• Maintain complex clerical records and documents, accuracy and attention to detail.
• Formatting various types of documents in Microsoft Word, including memos, mail merge, design forms and fields, use of references, font styles, formatting options, bullet points, tables, quick parts, and heading styles.
• Create various tools, formulas, and functions in Microsoft Excel, including formatting, spreadsheets, sorting data, macros, using shortcuts, and filters.
• Perform other essential duties as assigned. What can we offer you for all your hard work?
• Medical, dental, and vision coverage for you and your family.
• Paid vacation and sick leave.
• Competitive pay.
• Retirement pension through participation in the Oregon PERS system.
• Opportunity for voluntary pre-tax contributions to a 457b retirement account.
• Health care and dependent care flexible spending accounts.
• Standard and voluntary life insurance.
• Voluntary long-term care insurance.
• Employee wellness program.
• Employee assistance program.
• Work schedule is Monday through Friday, between the hours of 7 : 30 a.m. to 4 : 30 p.m.
• The City of Salem offers a comprehensive and equitable base salary within the listed range based on your experience, skills, and education. We encourage you to clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Learn more about Equal Pay. What are the minimum qualifications?
• Must pass the pre-employment background check.
• Must have an Oregon Driver license or the ability to obtain an Oregon license within 30 days of residency and have a driving record that meets the Salem Housing's driving standards.
• Graduation from high school or GED, and coursework in secretarial science, and five years of progressively responsible clerical experience, operate a personal computer, including rapid (40 wpm) and accurate data entry / transcription; or any combination of experience and training that demonstrate possession of the knowledge, skill and abilities as listed, and abilityto perform the essential job functions
• Hiring managers do not have access to view resumes as part of the application review process, please make sure to give detailed information in your application that includes your experience, knowledge, skills, and abilities as requested in the supplemental questions and job advertisement. Preferred Qualifications (Not required to apply) :
• Bilingual proficiency in Spanish (speaking, reading, and writing) preferred. What you will bring along :
• Experience in the Clerical Field :
• Experience typing at 40 wpm with 95% accuracy;
• Experience processing and proofreading documents;
• Experience ensuring proper maintenance of electronic file systems;
• Excellent Knowledge of effective file and record maintenance practices;
• Experience maintaining complex paper filing systems;
• Experience managing electronic data and maintenance and ensuring accurate maintenance.
• Experience in the Customer Service Field :
• Experience interpreting and explaining processes and procedures;
• Experience exercising independent judgement in decision-making. About us : Salem is the second largest city in Oregon and the capital city. Centrally located in the Willamette Valley, Salem is 49 square miles in size and extends across to counties, Marion and Polk. The community has well-established neighborhoods and carefully preserved historic buildings with wide diversity and a family-friendly ambiance. The city is home to nearly 180,000 residents. For a full community profile detailing demographics and housing statistics, visit theCity of Salem website. The Urban Renewal Agency and the Salem Housing Authority are separate municipal corporations. The Agency contracts with the City for services and the Authority is led by the Housing Administrator within the Urban Development department. Where can I find out more about the position? Go to the menu option for Class Specifications and search forStaff Assistant HA, I. If you would like to learn more about the Salem Housing Authority, please visit our website atwww.salemhousingOR.com. How can I apply? The City of Salem and Salem Housing Authority invites individuals of all diverse communities and backgrounds to apply for our available job opportunities as we strive to provide the best service to everyone. The City of Salem is committed to providing equal employment opportunities to all and has a culture that values diversity, equity, and inclusion. We believe that by welcoming differences, encouraging new ideas and views, listening to, and learning from each other, we are better able to serve the community. To apply, click on the green "Apply" button to complete your application. Hiring managers do not have access to view resumes as part of the application review process. Please ensure that the details of your application, including work history, demonstrate how you meet the qualifications for the position. Click here to fill out the Section 3 Employment Preference Form and submit with your employment application. Applicants that meet the minimum qualifications as outlined above but not selected for this position may be placed on an eligibility list, and candidates may be hired from the list. Eligibility lists are valid for six months. The City will send email notifications to eligible candidates about potential hiring opportunities so please ensure your email settings accept our system generated email notifications. HOUSING AUTHORITY OF THE CITY OF SALEM STATEMENT OF NONDISCRIMINATION The Housing Authority of Salem does not discriminate against any person due to disability, race, color, religion, sex, source of income , familial status, national origin, actual or perceived sexual orientation, gender identity, marital status and / or domestic partnership in accessing, applying for, or receiving assistance, or in treatment or employment in any of its programs and activities. The person named below has been designated to coordinate compliance with the non-discrimination requirements contained in the Department of Housing and Urban Development's regulations implementing Section 504 (24 CFR, part 8, dated June 2, 1988) : Jessica Blakely, Assistant Housing Administrator of Strategy, Salem Housing Authority, 360 Church Street SE, Salem OR 97301 (503) 373-3807 | [email protected] | TDD users : Dial 711 You may subscribe for automatic notification of job openings at the City through theJob Interest Cards - sign up today! For more information about employment at the City of Salem, please visit our website atwww.cityofsalem.net / jobs. This announcement is not an implied contract and may be modified or revoked without notice.