EPIC, IT Director

Job Description

• This role will work onsite at Adventist Health's corporate headquarters in Roseville, CA.
• Ideal candidate has been a healthcare leader with experience specifically in leading a system go-live with specific EMR applications such as MyChart, HelloWorld, Cheers Contact Center, etc. and Salesforce.

Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect.

Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well-being and inspire your best work.

Job Summary :

Takes a leadership role in the development of the digital patient experience and customer relationship management (CRM) strategy for Adventist Health and leads the successful implementation and optimization of the technical solutions required to support Adventist Health’s digital and CRM journey. Acts as a strategic thinker with a deep understanding of healthcare IT, holds expertise in CRM administration, customization, and integration, and extensive knowledge of Epic’s ecosystem. Oversees the technical design, implementation, and optimization of the digital patient experience for Adventist Health, leveraging Epic’s electronic health records system to enhance patient engagement, ensure streamlined access to information, and improve overall patient satisfaction through features like patient portals, online scheduling, and other self-service tools, creating a seamless user experience across all digital platforms. Leads the technical implementation required to support Adventist Health’s enterprise call center strategy, leveraging Salesforce and Epic features to streamline processes, track patient interactions, improve patient experience, and drive growth across the enterprise.

Job Requirements :

Education and Work Experience :

Essential Functions :

Organizational Requirements :

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.

Adventist Health participates in E-Verify. Visit for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.

About Us

Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission : living God's love by inspiring health, wholeness and hope.

$168,960 to $253,440.