Client Development Manager

job description

What This Position is All About

Under the direction of the General Manager or Assistant General Manager of Merchandising, the Manager, Client Development is responsible for driving sales by developing the selling and clienteling skills and behaviors of a team of Style Advisors, creating a high performance team and consistently coaching for optimal sales results. The Manager, Client Development must maintain high visibility on the selling floor to coach and develop their associates’ ability to drive sales by connecting with customers and building sustainable client relationships through exceptional service and regular outreach. Fundamental to the role of Manager, Client Development is the responsibility for onboarding, training, ongoing education, and performance management of the selling team, providing product knowledge training, event information, policy and procedure updates, and targeted selling and clienteling coaching. Teamwork must be fostered and performance issues must be managed effectively, counseling out poor performers while proactively recruiting to fill open positions.

Who You Are :

• Ability to work in a fast paced environment where no one day is the same
• Able to organize and build structural processes
• Inspire others through thoughtful leadership
• Able to strategically come up with solutions based on research and critical thinking
• Drives positive outcomes through objectives and measures & monitors progress & results successfully.
• Constantly looking for ways to improve the way things are done & comfortable with change and challenging conventions.

You Also Have :

As The Client Development Manager, You Will :

CLIENT DEVELOPMENT - Manager, Client Development works closely with each Style Advisor to ensure they successfully :

BUSINESS DEVELOPMENT THROUGH TECHNOLOGY & CUSTOMER EXPERIENCE - Manager, Client Development coaches their Style Advisor to use technology & data to drive their business and develop a growth mindset of :

SELLING FLOOR OPERATIONS

Your Life and Career at SFA :

Salary and Other Compensation :

The starting salary for this position is between $64,602.07 - $80,752.58 annually . Factors which may affect starting pay within this range may include market, skills, experience and other qualifications of the successful candidate.

This position is also eligible for bonus.

Benefits : The Company offers the following benefits for this position, subject to applicable eligibility requirements : medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).