Talent.com
Customer Accounts Advisor
Customer Accounts AdvisorAarons • Ahoskie, NC, US
No longer accepting applications
Customer Accounts Advisor

Customer Accounts Advisor

Aarons • Ahoskie, NC, US
7 days ago
Job type
  • Full-time
Job description

Customer Accounts Advisor

The salary range for this role is $12.25 to $13.00 per hour

  • . This position is also eligible for incentive pay based on performance.

Aaron’s Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.

Skills for Success

Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron’s team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.

The Work

  • Attainment and upkeep of customers’ accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
  • Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
  • Sell customers on the benefits of timely lease agreement renewal payments
  • Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
  • Assist with merchandise returns and guest deliveries as directed by management
  • Clean and certify merchandise in the Quality Assurance Center for all items personally returned
  • Complete and maintain weekly vehicle maintenance sheet and route sheets daily
  • Load, secure and protect product in company vehicle
  • Safely operate company vehicle
  • Assist the Sales Team as needed
  • Any reasonable duties requested by management
  • Requirements

  • United States at least 21 years old with a valid state Driver’s License and compliance with the Company’s Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
  • Must meet DOT requirements to obtain certification in required states (United States)
  • Ability to work schedule of hours varying from 8 am to 9 pm
  • Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
  • Two years of retail / customer service experience preferred
  • High School diploma or equivalent preferred
  • Excellent interpersonal and communication skills
  • High energy with the ability to effectively perform all functions of the store and multitasking effectively
  • Proper telephone etiquette
  • Uphold the Aaron’s Brand and protect company assets
  • Maintain a professional appearance
  • Proficient computer skills
  • Aaron’s Total Rewards

    Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes

  • Paid time off, including vacation days, sick days, and holidays
  • Medical, dental and vision insurance
  • 401(k) plan with contribution matching
  • Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting .  We may ultimately pay more or less than the posted range, and the range may be modified in the future .  An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note : No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
  • Benefits vary based on FT and PT employment status.
  • Create a job alert for this search

    Account Advisor • Ahoskie, NC, US

    Related jobs
    Earn up to $25 per survey Online Survey Taker (Hiring Immediately)

    Earn up to $25 per survey Online Survey Taker (Hiring Immediately)

    Earn Haus • South Suffolk, Virginia, US
    Full-time +1
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Associate

    Customer Service Associate

    Royal Farms • Suffolk, VA, US
    Full-time
    The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused operations.This ...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Supervisor

    Customer Service Supervisor

    USA Jobs • Ahoskie, NC, US
    Full-time
    Join our team and live the Ollie-tude! (Ollie's Core Values) : .Be a team player - Associates are expected to be supportive and work together. Be caring - How do I treat others with courtesy, dignity,...Show more
    Last updated: 1 day ago • Promoted
    Retail Customer Sales Specialist

    Retail Customer Sales Specialist

    SPECTRUM • Murfreesboro, NC, United States
    Full-time
    This role requires the ability to work lawfully in the U.Earn $18 / hour base pay, with the potential to earn $22.Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving...Show more
    Last updated: 1 day ago • Promoted
    Commercial Lines Account Manager

    Commercial Lines Account Manager

    Gpac • Milwaukee, North Carolina, United States
    Full-time
    Quick Apply
    As a Commercial Lines Manager with our team, you will play a pivotal role in shaping the future of the agency.Manage a select portfolio of high-end Commercial Lines clients.Develop and streamline d...Show more
    Last updated: 9 days ago
    Deliver with Uber Eats - Great for Students

    Deliver with Uber Eats - Great for Students

    Uber eats • Branchville, VA, US
    Full-time +1
    Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your...Show more
    Last updated: 2 days ago • Promoted
    Customer Success Representative

    Customer Success Representative

    Smithfield Foods • Suffolk, VA, United States
    Full-time
    If you are currently employed at Smithfield, please log into Workday and submit your application through the Jobs Hub.A great job-and a great future-awaits you at Smithfield Foods.We are an America...Show more
    Last updated: 30+ days ago • Promoted
    Want Cash Jobs? Earn With Uber Instead

    Want Cash Jobs? Earn With Uber Instead

    Uber • Jarratt, VA, US
    Full-time +1
    Driving with Uber is an alternative to a part-time or full-time job and can get you earning cash on the road quickly.Driving with Uber allows you to earn quick cash while maintaining the flexibilit...Show more
    Last updated: 4 days ago • Promoted
    Want Cash Jobs? Earn With Uber Instead

    Want Cash Jobs? Earn With Uber Instead

    Uber eats • Newsoms, VA, US
    Full-time +1
    Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your...Show more
    Last updated: 2 days ago • Promoted
    Travel Occupational Therapist

    Travel Occupational Therapist

    Host Healthcare • Gatesville, NC, US
    Full-time
    Host Healthcare is seeking a travel Occupational Therapist for a travel job in Gatesville, North Carolina.Job Description & Requirements. Pay package is based on 8 hour shifts and 40 hours per w...Show more
    Last updated: 30+ days ago • Promoted
    Need Cash for the Holidays? Deliver with Uber Eats

    Need Cash for the Holidays? Deliver with Uber Eats

    Uber eats • Boykins, VA, US
    Full-time +1
    Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your...Show more
    Last updated: 2 days ago • Promoted
    Earn up to $25 per survey Online Survey Taker - Work your own hours (Hiring Immediately)

    Earn up to $25 per survey Online Survey Taker - Work your own hours (Hiring Immediately)

    Earn Haus • Suffolk, Virginia, US
    Full-time +1
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show more
    Last updated: 30+ days ago • Promoted
    Earn extra cash - Sign up and drive with Uber

    Earn extra cash - Sign up and drive with Uber

    Uber • Jarratt, VA, US
    Full-time +1
    Driving with Uber is an alternative to a part-time or full-time job and can get you earning cash on the road quickly.Driving with Uber allows you to earn quick cash while maintaining the flexibilit...Show more
    Last updated: 4 days ago • Promoted
    Wrap Up the Year with Cash. Set your schedule, deliver with Uber Eats

    Wrap Up the Year with Cash. Set your schedule, deliver with Uber Eats

    Uber eats • Jarratt, VA, US
    Full-time +1
    Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your...Show more
    Last updated: 2 days ago • Promoted
    Universal Banker - Suffolk North

    Universal Banker - Suffolk North

    Truist Inc • Suffolk, VA, United States
    Full-time +2
    The position is described below.If you want to apply, click the Apply Now button at the top or bottom of this page.After you click Apply Now and complete your application, you'll be invited to crea...Show more
    Last updated: 6 days ago • Promoted
    Quick Earnings : Earn At Least $2060 For Your First 157 Trips, Guaranteed.

    Quick Earnings : Earn At Least $2060 For Your First 157 Trips, Guaranteed.

    Uber • Jarratt, VA, US
    Full-time +1
    Earn at least $2060 driving with Uber when you complete your first 157 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show more
    Last updated: 4 days ago • Promoted
    Earn At Least $2060 For Your First 157 Trips, Guaranteed.

    Earn At Least $2060 For Your First 157 Trips, Guaranteed.

    Uber • Jarratt, VA, US
    Full-time +1
    Earn at least $2060 driving with Uber when you complete your first 157 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show more
    Last updated: 4 days ago • Promoted
    Consumer Product Feedback Participant - High Compensation (Hiring Immediately)

    Consumer Product Feedback Participant - High Compensation (Hiring Immediately)

    Maxion Research • Suffolk, Virginia, US
    Part-time
    Part-time Research Study Personnel (Pay up to $790 / wk.Due to demand, we are now accepting applications for personnel to participate in our local in-person and nationwide remote research studies.Thi...Show more
    Last updated: 30+ days ago • Promoted