FLS Program Coordinator

Security Systems Specialist

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.

The Security Systems Specialist is responsible for the support of all physical security systems including access control, CCTV operations, and dedicated alarm systems on a global wide spectrum. This position will also serve as the point of contact for training users to operate the access control, CCTV, and alarm systems.

Full Time : Monday - Friday

Salaried : $122,366.00

• Responsible for the maintenance and day-to-day operations of all access control and CCTV operations globally; this includes monitoring and troubleshooting problems with physical security equipment, servers, and workstations on a global level
• Develop and implement a preventive maintenance program based on vendor data and quality control standards
• Serve as the main point of contact for all issues relative to corporate ID badging, access control, CCTV, and alarm systems on a global wide spectrum
• Act as the department representative interacting with service / project integrators for repair and maintenance of all access, CCTV, and alarm systems
• Develop site proposals (quantity varies depending on client needs); develop site planning and construction plan reports (quantity varies depending on client needs)
• Development of training materials; serve as the department's trainer for all users of the corporate security access, CCTV, and alarm systems
• Create ID / Access Badges for new employees and contractors across the global platform
• Assist with system / site design and improvement recommendations
• Participate in project or service-related conference calls and meetings to align with project / service needs
• Maintain up-to-date documentation of the department's processes and procedures; maintain up-to-date documentation of service and project logs for all access control, CCTV, and alarm systems. Provide reports as needed
• Responsible for ensuring all necessary personal certifications to perform responsibilities are current
• Advise on technological trends in systems management
• Must possess a high school diploma or equivalent
• Must possess a minimum of two (2) years of experience with security systems to include basic programming and operations management of access control, CCTV, and intrusion alarms; specifically, Lenel OnGuard and Genetec Security Center
• Effective oral and written communication skills
• Knowledge of Word, Excel, Power Point, etc.
• Ability to effectively communicate verbally and in writing
• Must be able to work a flexible schedule to accommodate international business hours
• Able to identify critical issues quickly and accurately
• Basic understanding of network technology
• Self-driven and possess strong analytical and problem-solving skills
• Ability to work independently and with a team
• Ability to prioritize and complete tasks within defined deadlines
• Ability to learn new concepts quickly
• Identify and resolve critical issues quickly and accurately
• Customer service skills by aiding customers, employees, and visitors in a courteous and professional manner
• Has cultural awareness and sensitivity

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race / ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship / association with a protected veteran, or any other basis or characteristic protected by law. For more information : www.aus.com

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and / or employment process, please contact our local Human Resources department. To find an office near you, please visit : www.aus.com / offices.