Senior Data Scientist (Boston)

Senior Data Scientist Generative AI

About the Company

A high-growth technology firm reshaping the global insurance sector by automating complex workflows across sales, servicing, and claims. They began with advanced voice automation and now focus on full end-to-end workflow automation using reasoning-driven agentic systems built to handle the full breadth of insurance operations.

Location - Boston, MA or Berkeley, CA. Hybrid schedule with two days on-site each week.

The Role :

Theyre looking for a seasoned Data Scientist to lead major Generative AI initiatives. Youll design and build LLM-driven conversational and automation systems that overhaul how insurance work gets done. This is a hands-on role for someone who can set direction, own execution, and push technical depth.

Key Responsibilities

• To design and build GenAI conversation workflows across chat, voice, and SMS using multi-agent systems and retrieval-augmented generation.
• Create scalable evaluation pipelines for enterprise AI and ML solutions.
• Work with ML engineering to deploy, operate and refine large-scale AI systems.
• Partner with product teams to shape user journeys, build feedback loops and interpret telemetry.
• Deliver full-stack AI product experiences tailored for insurance-specific use cases.

What Youll Bring