Client Care Supervisor

Family Resource Home Care Client Care Supervisor

Join Our Team at Family Resource Home Care! At Family Resource Home Care, we provide high-quality, compassionate care that helps our clients maintain their independence and improve their quality of life. Our mission is clear : to improve more lives! We are currently hiring for a Client Care Supervisor to join our branch located in Colville, WA. Position : Client Care Supervisor (CCS) We're looking for an outgoing, motivated, and humble Client Care Supervisor to help drive our growth and ensure our clients' well-being. In this role, you'll focus on sales, client relationships, and care plan oversight, working closely with our branch staff to implement effective strategies.

Responsibilities

• Conduct assessments for potential clients to understand their needs.
• Build trust with clients and their families.
• Present customized care plans to bring in new clients.
• Maintain strong relationships with current clients.
• Monitor clients' health conditions and needs.
• Provide exceptional customer service and address concerns.
• Regularly visit clients to assess their well-being.
• Update care plans as clients' needs change.
• Keep accurate client documentation.
• Give clear directions for caregivers.
• Collaborate with the Branch Manager and Caregiver Manager on growth strategies.
• Identify opportunities to increase billable hours and services.
• Implement marketing initiatives to attract new clients.

Requirements

Work Schedule

Hours : Monday Friday, 8 AM - 5 PM Location : 25% office work, 75% client visits

Pay Range

$22-26.44 / hr

What We Offer

Competitive salary plus performance-based bonus incentives Comprehensive benefits (health, dental, vision) Paid mileage reimbursement Company-paid life and AD&D insurance Paid time off : 3 weeks vacation in your first year 11 paid holidays Ongoing training and professional development Company matching 401(k)

If you're passionate about making a difference in the lives of others, we'd love to hear from you!