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Technical Business Analyst – Syteline ERP
Technical Business Analyst – Syteline ERPScentAir Technologies • Charlotte, Vermont, USA
Technical Business Analyst – Syteline ERP

Technical Business Analyst – Syteline ERP

ScentAir Technologies • Charlotte, Vermont, USA
22 days ago
Job type
  • Full-time
Job description

Summary

The Technical BusinessAnalyst(TBA) serves as a strategic partner between IT operations finance and supply chain teams to maximize the enterprise value of the Infor CloudSuite Industrial (Syteline)ERPplatform. This position aligns business processes with technology capabilities to drive operational efficiency ensure data integrity and support analytics-driven decision-making across the organization.

Key Responsibilities

  • Partner with business and IT leaders to document analyze and enhance workflows supported by the SytelineERPsystem.
  • Lead requirements gathering and translate business needs into functional and technical specifications.
  • Configure enhance and support Syteline modules including Manufacturing Supply Chain Financials APS CPQ and Shop-Trac.
  • Develop customizations stored procedures and integrations leveraging SQL scripting and API frameworks.
  • Manage user roles permissions and data governance policies within the Syteline environment.
  • Conduct system testing data audits and user acceptance processes to validate solution integrity prior to deployment.
  • Build and maintain Power BI dashboards and reports to deliverERP-driven operational insights.
  • TroubleshootERPincidents coordinate with external vendors for advanced resolution and ensure system reliability and data quality.
  • Support enterprise integration initiatives linkingERP CRM MES and other business systems.

Qualifications

  • Bachelors degree in Computer Science Information Systems or related discipline; advanced degree preferred.
  • 5 years of hands-on experience with Infor CloudSuite Industrial (SyteLine) in manufacturing or distribution environments including the multi-tenant cloud version (CloudSuite on AWS) .
  • Demonstrated expertise in process design workflow optimization and system configuration.
  • Proficiency with SQL for query development stored procedures and data modeling.
  • Strong Power BI experience for analytics KPI tracking and operational reporting.
  • Familiarity with SDLC Agile methodologies and enterprise change management practices.
  • Excellent communication and stakeholder engagement skills across technical and business teams.
  • Preferred Skills

  • Experience integratingERPwith external platforms via REST APIs or middleware.
  • Knowledge of data governance warehousing and master data management.
  • PMP or Agile certification (CSM / CSPO) preferred.
  • Performance Metrics

  • ERP system uptime reliability and adoption.
  • Reduction in manual workflows and transactional errors.
  • Timely delivery of enhancements and integrations.
  • Documented business efficiency gains through data-driven solutions.
  • Required Experience :

    Senior IC

    Key Skills

    SQL,Agile,Business Analysis,Visio,Waterfall,Business Process Modeling,Requirements Gathering,User Acceptance Testing,Business requirements,SDLC,Systems Analysis,Data Analysis Skills

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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