Summer Intern, IT Technical Support

Our Vision : To make New York City the global model for inclusive innovation and economic growth, fueled by the City's diverse people and businesses.

Our Mission : Creating a vibrant, inclusive, and globally competitive economy for all New Yorkers.

Internship Program Overview : Our 2026 Summer Internship Program is a paid 10-week internship program,

scheduled to begin on June 8, 2026 . Interns are expected to work full-time throughout the summer.

Summer interns will join an intern class consisting of undergraduate and graduate students to work on

exciting projects in one of EDC's many dynamic departments. Summer Interns will also participate in training programs, networking events, and other professional development opportunities over the course of the program.

Department Overview : NYCEDC's Management Information Systems (MIS) department seeks to align

information systems & technology with the goals and objectives of the organization, dispenses technical

services, and contributes to the strategic direction of NYCEDC. The department does this by keeping the

infrastructure and environment in-step with technology and by integrating people, processes and tools while working with internal staff and external agencies to constantly promote collaboration and improve efficiency.

MIS is responsible for planning, choosing, buying and installing the company's computer and information processing operations. MIS oversees the development of corporate standards, technology architecture,

technology evaluation, manage vendor relations, align IT with the business and develop management

information systems.

Some upcoming projects and tasks will be creating images for laptops, creating reports for ticketing system,

configuring AV set up for conference room equipment, & hands on experience troubleshooting hardware.

Intern Responsibilities :

• Configure, install, and troubleshoot network scanners and printers
• Provide support to users in all remote offices
• Research various technical problems and provide solutions to end-users and departmental staff
• Monitor Helpdesk calls and email messages and prioritize requests according to importance. Make sure all Helpdesk inquiries are answered in a timely fashion
• Provide basic support for hardware, software, and network access
• Track record of all hardware and software inventory
• Learn about Networking, Vlans, Audio / Video systems, Imaging, configuring hardware and supporting software.
• Build data dictionary, assist in data analysis, & support master data management.
• Help with data cleansing using SQL Queries & Excel tools.
• Help with building library of system & process artifacts using Word, Excel, PowerPoint, Visio, Miro, etc.

Qualifications & Requirements :

Salary Range

$20-$25 USD

About Us : New York City Economic Development Corporation is a mission-driven, nonprofit organization that works for a vibrant, inclusive, and globally competitive economy for all New Yorkers. We take a comprehensive approach, through four main strategies : strengthen confidence in NYC as a great place to do business; grow innovative sectors, with a focus on equity; build neighborhoods as places to live, learn, work, and play; and deliver sustainable infrastructure for communities and the city's future economy.

NYCEDC is committed to offering competitive benefits to support employee health, happiness, and work-life balance. We offer comprehensive benefits and unique perks to ensure NYCEDC employees flourish in their professional and personal lives :

Company-paid 401(a) defined contribution plan

Benefits listed above may vary based on the length and nature of your employment with New York City Economic Development Corporation. These benefits are subject to be modified at any time, at the discretion of the organization.

The New York City Economic Development Corporation is an Equal Opportunity Employer. Our Diversity, Equity, and Social Responsibility Mission is to create a People First strategy by attracting, retaining, and engaging a diverse and talented workforce. Like the city of New York, NYCEDC knows our strength comes from each of our connected parts, making the fabric of our organization better and stronger because of our unique employees' talents.

For more information, visit our website at edc.nyc.