IT Support Technician I

IT Support Technician I

Join Sheridan and be part of something greater! Your rewarding career awaits.

At Sheridan, we lead the nation in print and publishing services, producing everything from popular magazines and catalogs to esteemed medical and scientific journals. At Sheridan, your career becomes more than just a job; it's an opportunity to be part of an engaging, fun workplace where we take pride in our contributions.

Job Summary :

The IT Support Technician I will deliver essential technical assistance to onsite users, ensuring the smooth operation of hardware, software, and overall network infrastructure. This pivotal role involves hands-on support, offering guidance to end users and participating in various projects, all within the dynamic field of IT.

Basic Qualifications :

• A minimum of a High School diploma or GED / HiSET required.
• An Associate's degree in an IT-related field or equivalent technical training required.
• Strong knowledge and experience with PC hardware and software technology.
• Familiarity with Windows Server and Windows Operating Systems.
• Proficient troubleshooting skills with hardware.
• Ability to effectively collaborate with team members.
• Strong verbal and written communication skills.
• Excellent organizational skills.
• Flexibility to adapt to various tasks and schedules.
• Ability to sit for prolonged periods and work on a computer.
• Must be able to lift up to 15 pounds occasionally.

Preferred Qualifications :

Schedule : Monday - Friday, 1st Shift

This is an in-person position that requires working on-site in Hanover, NH.

What’s in it for YOU?

CJK Group is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sexual orientation, race, color, religion, national origin, disability, or any other characteristic protected by law.

If you require assistance or a reasonable accommodation to apply for employment, please contact the local HR Manager.