Patient Services Associate

Overview

Pediatrix Medical Group has an exciting Patient Services Associate career opportunity. At Pediatrix, we are passionate about giving highrisk expectant mothers and their babies the care they deserve. n

Responsibilities

The Patient Service Associate is responsible to ensure smooth clinic, patient and billing flow by greeting and directing patients to their various appointments, preparing the daily clinic schedule and updating the physicians' schedules, maintaining patient files and records, interfacing with the different corporate departments and by receiving and directly patient questions to appropriate people. Works as a team member to facilitate patient care and optimize the revenue. n

• Handle high volume incoming calls. n
• Review the charts and insurance referrals / authorizations and taking appropriate action to assure proper maximal reimbursement. n
• To assist the physicians and / or administrators in all business and patient care responsibilities. n
• Coordinates office communication flow. n
• Communicates effectively and courteously with and demonstrates a caring attitude toward patients and their families. n
• Greet, direct and assist large numbers of visitors and refers visitors to various areas. n
• Ensure all patient demographic and insurance information. n
• Answer telephones using correct telephone etiquette at all times, recording legible and complete messages, handling questions, transferring incoming calls appropriately, contacting physicians, insurance companies, hospitals, diagnostic facilities, billing departments, etc as necessary. n
• Review patient intake information to verify insurance coverage. n
• Verify patient insurance information, call for insurance authorization, patient address, telephone, etc. n
• Responsible for scheduling new and follow up appointments including patient testing. n
• Acts in a nondirective, nonjudgmental manner, recognizing an individual's religious, ethical and moral opinions and beliefs. n
• Brings new ideas, positive attitude and lots of energy. n
• Responsible for maintaining and recording patient schedule. n
• Identify and collect copays, deductibles and other payments. n
• Reconcile patient payments on a daily basis received to cash box and receipt journal. n
• Prepare billing sheets. n
• Review all billings sheets to ensure they contain necessary information needed to create a claim such as physician name and number, patient name and number, insurance code, referring physician and code, etc n
• Direct billing inquiries to appropriate Regional Office. n
• Ensure the clinical staff submits all outpatient billing sheets daily. n
• Maintains patient confidentiality. n

Qualifications

Benefits and Compensation

Take great care of the patient, every day and every way.TM At Pediatrix & Obstetrix, that's not only our motto at work each day; it's also how we view our employees and their families. We know that our greatest asset is YOU. n

We take pride in offering comprehensive benefits in a vast array of plans that fit your life and lifestyle, supporting your health and overall wellbeing. Benefits offered include, but are not limited to : Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA and HSAs, as well as a 401k plan and Employee Stock Purchase Program.Some benefits are provided at no cost, while others require a cost share between employees and the company. Employees may also select voluntary plans and pay for these benefits through convenient payroll deductions.Our benefit programs are just one of the many ways Pediatrix & Obstetrix helps our employees take care of themselves and their families. n

About Us

Pediatrix Medical Group is one of the nation's leading providers of highly specialized health care for women, babies and children. Since 1979, Pediatrix has grown from a single neonatology practice to a national, multispecialty medical group. Pediatrixaffiliated clinicians are committed to providing coordinated, compassionate and clinically excellent services to women, babies and children across the continuum of care, both in hospital settings and officebased practices. The group's highquality, evidencebased care is bolstered by significant investments in research, education, qualityimprovement and safety initiatives. n

Please Note : Fraudulent job postings / job scams are becoming increasingly common. All genuine Pediatrix job postings can be found through the Pediatrix Careers site : www.pediatrix.com / careers . n

#PedNC n

Pediatrix is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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