Temporary Housekeeping Manager
As a leading hotel in the luxury market, Waldorf Astoria Beverly Hills is looking for a Temporary Housekeeping Manager to join the Housekeeping Team at this beautiful property. This Forbes 5-Star, AAA 5-Diamond hotel has 170 rooms, 6,300 square feet of banquet space, and 4 food and beverage outlets. This includes an elevated Mediterranean restaurant, a rooftop restaurant, lobby lounge, and in-room dining. At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community.
What will I be doing? As a Housekeeping Manager, you would be responsible for managing daily Housekeeping operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards :
- Manage daily Housekeeping operations to include, but not limited to, maintaining cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet / meeting / conference rooms
- Ensure rooms are clean and available to guests in a timely and efficient manner
- Manage daily systems use and management, cost controls and overall profitability, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
- Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counseling and evaluations and delivering recognition and reward
- Oversee and conduct room inspections
- Recruit, interview and train team members
What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values :
Hospitality - We're passionate about delivering exceptional guest experiences.Integrity - We do the right thing, all the time.Leadership - We're leaders in our industry and in our communities.Teamwork - We're team players in everything we do.Ownership - We're the owners of our actions and decisions.Now - We operate with a sense of urgency and disciplineIn addition, we look for the demonstration of the following key attributes :
QualityProductivityDependabilityCustomer FocusAdaptabilityThe Benefits Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as :
Access to pay when you need it through DailyPayMedical Insurance Coverage for you and your familyMental health resources including Employee Assistance ProgramBest-in-Class Paid Time Off (PTO)Go Hilton travel program : 100 nights of discounted travelParental leave to support new parentsDebt-Free Education : Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including : college degrees and professional certifications401K plan and company match to help save for your retirementHilton Shares : Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discountCareer growth and developmentTeam Member Resource GroupsRecognition and rewards programsAvailable benefits may vary depending upon property-specific terms and conditions of employment.