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Software Engineer
Software EngineerAircall • Seattle Office
Software Engineer

Software Engineer

Aircall • Seattle Office
27 days ago
Job type
  • Full-time
  • Permanent
Job description

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. Were redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.Our momentum comes from a simple idea : help teams work smarter, not harder. Aircalls AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. Weve built a product customers love and a business thats scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.At Aircall, youll join a company in motion. Were ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth. How we work at Aircall : Were customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, youll feel at home here.This role is open to junior and mid-level backend software engineers.As a Software Engineer for the Integrations team, you will be responsible to design, develop, and optimize scalable, high-performance cloud-based solutions. In this role, you will work across the entire software development lifecycle, contributing to architecture, coding, testing, and deployment while ensuring high-quality and reliable deliverables. Youll collaborate closely with cross-functional teams to translate requirements into technical solutions. This position offers the chance to solve challenging technical problems, mentor junior engineers, and make a meaningful impact on the design, development, deployment, and operation of world-class software and features that add customer value.

Responsibilities at Aircall

  • Participate in requirements analysis to help with providing the right technical and business solutions for our customers
  • Have key responsibilities within the design, architecture, and end-to-end delivery of your development
  • Write clean scalable code and test and deploy applications and systems
  • Revise, update, refactor, and debug code
  • Participate in code reviews to ensure code quality and share knowledge.
  • Be part of an engineering organization delivering high quality, secure, voice solutions to Aircall clients
  • Involvement in product and platform performance optimization and live site monitoring
  • Participate in an on-call rotation to respond to critical system issues and ensure continuous system reliability
  • Security is at the forefront of your mind in everything that you do

Minimum Qualifications

  • At least 1 year of professional experience in back-end or full-stack development
  • Expert level programming ability with Typescript (+React), Python, or Ruby
  • Deep understanding of software development practices, scalable system architecture, security best practices and cloud-based platforms
  • Proven understanding of distributed computing principles and experience with cloud-based platforms
  • Exceptional analytical and problem-solving skills, with the ability to effectively troubleshoot complex data issues
  • Excellent communication and collaboration skills, you should thrive while working in a cross-functional team environment
  • Experience with on-call rotations, and implementing monitoring and alerting systems
  • Comfortable working in a fast-paced, dynamic environment with evolving priorities
  • Preferred Qualifications

  • Experience deploying software to cloud-based platforms (AWS, Azure, GCP)
  • Experience with the complete software development life cycle, from design to deployment and operation
  • Experience with building secure, scalable, and performant software
  • $140,000 - $190,000 a yearThis is not including equity and other benefits. The actual salary offered will carefully consider a wide range of factors, including your skills, qualifications, and experience.Why join us? Key moment to join Aircall in terms of growth and opportunities‍️ Our people matter, work-life balance is important at Aircall Fast-learning environment, entrepreneurial and strong team spirit 45+ Nationalities : cosmopolite & multi-cultural mindset Competitive salary package & equity Medical, dental, and vision insurance is 100% covered 401k plan with company matching!️ Unlimited PTO take the time you need to come to work feeling great!️ Wellness, internet, and childcare reimbursements Generous parental leave policyDE&I Statement :  At Aircall, we believe diversity, equity and inclusion irrespective of origins, identity, background and orientations are core to our journey. We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. Were working to create a place filled with diverse people who can enrich and learn from one another. Were committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive. We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.

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