Account Resolution Specialist

Customer Service Representative

Children's is one of the nation's leading children's hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We're committed to putting you first, and that commitment is at the heart of our company culture : People first. Children always. Find your next career opportunity and make a difference doing what you love at Children's.

Provides excellent customer service to all Children's Healthcare of Atlanta customers. Coordinates and performs all customer service activities, accepting supervisory responsibility when necessary. Functions as a working supervisor / team leader. Works in partnership with other members of the team to provide quality service to proactively support efforts that ensure delivery of safe patient care and services and promote a safe environment at Children's Healthcare of Atlanta.

Experience

• 3 years of experience in the healthcare industry
• 1 year of experience in automatic call distribution / call center environment

Preferred Qualifications

Education

Certification Summary

Knowledge, Skills, and Abilities

Job Responsibilities

Children's Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.

Primary Location Address : 1575 Northeast Expy NE

Job Family

Patient Financial Services