Customer Service Associate

A company is looking for a Customer Service Associate.

Key Responsibilities

Facilitate intake calls and provide customer service support

Achieve satisfactory call quality through reviews

Log and track calls and requests while servicing clients

Required Qualifications

High School Diploma or equivalent

Experience with call center software and scheduling tools

Proficiency in Microsoft Office, particularly Excel

Comfortable in a fast-paced, multi-line call center environment

Fluent in English with reliable high-speed internet