Help Desk Analyst

Title - Help Desk Analyst

Location : Columbus, OH 43215

Duration : 6 Months Contract with Possible Extension

Rate : $26.20 / Hour

Job Description :

Provides tier 2 technical support and system access to approximately 15,000 customers using ServiceNow ticketing system.

Troubleshoots hardware and / or software issues independently in workstation support, desktop support, business continuity, information security, network connectivity

Knowledge of MS Office (O365) and use of ticketing system software.

CompTIA A+ Certification Required

#TB_EN

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