Program Manager III, Operations, Trust and Safety

Program Manager III, Operations, Trust And Safety

Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.

Minimum qualifications :

Bachelor's degree or equivalent practical experience.

5 years of experience in program or project management.

Experience in trust and safety.

Experience in operations and internal stakeholder management.

Preferred qualifications :

5 years of experience managing cross-functional or cross-team projects.

Experience in compliance, information security, IT audit, or risk management.

Familiarity with Google products, types of online abuse, and policy development / strategies.

Solid analytical, quantitative, and statistical problem solving skills.

About the job :

A problem isn't truly solved until it's solved for all. That's why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you'll lead complex, multi-disciplinary projects from start to finish - working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

At Google we work hard to earn our users' trust every day. Trust & Safety is Google's team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google's products, protecting our users, advertisers, and publishers across the globe in over 40 languages.

The US base salary range for this full-time position is $147,000-$216,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Responsibilities :

Design and deliver optimized program communication plans including executive and key partner communications.

Determine phasing and metrics associated with program lifecycle that effectively address continuous improvement including Resource Stewardship (effective deployment of machine and people resources), including near- and long-term objectives.

Determine and collect data required to govern programs and effectively drive stakeholder decision-making.

Anticipate change management requirements that are required by program stakeholders.

Build trusted relationships with program stakeholders, including managing expectations of senior cross-functional leads and ensuring they have the insights they need to make effective decisions.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity / expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies : Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.