Need Local Arizona Residents Only
100% Onsite
- Minimum 7 years of current working experience in a related IT field
- Position will require some local travel in Maricopa County . The Resource must be able to qualify to drive state Vehicles. Must have a current AZ Driver’s license with a good driving record
- Position works with Criminal Justice hardware and Software and must be able to pass the Arizona Criminal Justice Information Systems (ACJIS) background test to obtain a Level D - Technical certification from the Arizona Department of Public Safety
SOAZ – Posting ID # 5746 –IT - AZDOT - Configuration / Deployment / IT asset life cycle management
Qualifications & Education Requirements
3 years IT asset life cycle management industry best practices and methodology3 years IT service level monitoring and compliance reporting State, ADOT, and ITG policies, procedures, processes, tools, and techniques5 Microsoft productivity tools such as Outlook, Word, Excel, PowerPoint, etc.5 Google Suite experience.3 years IT asset management products and / or discovery tools3 years ServiceNow Hardware Asset Management ( HAM) experience.3 years' experience in facilitating hardware purchases by working with vendors and customers.Excellent business communication skills, both written and verbal.3 years Requirements gathering .Financial management.Procurement rules and regulations.5 Computer hardware configuration and troubleshooting knowledge.3 years Knowledge of Ethernet network terminology to assist with troubleshooting network issues.3 years Knowledge of IT infrastructure industry standards and best practices.Advanced troubleshooting skills.Problem definition and alternative analysis skills.3 years' Experience with Active Directory .3 years' Experience with Windows 10 .3 years' Experience with Windows 11.3 years MS System Center Configuration Manager.3 years in person Face to Face customer service experience is necessary.Bachelor degree in a related field is preferred