Restaurant ManagerPopeyes • Burlington, NJ, US

Restaurant Manager

Popeyes • Burlington, NJ, US

30+ days ago

Job type

Full-time

Job description

Restaurant Manager

The Restaurant General Manager is the executive leader of the restaurant focused on profitability, guests, people, and operations. The RGM has overall responsibility for managing the daily operations of a single restaurant. The RGM invest its time in developing leaders, creating memorable experiences, managing administration, maintaining the facility, and being a brand champion. The RGM consistently keep our brand promises, inspire their teams, and delivers results.

Essential Duties and Responsibilities

Leading the Business

Has primary accountability for the restaurant P&L and actively manages towards desired financial outcomes
Reviews key P&L lines to increase profitability for the restaurant
Drives sales through proactive Guest service, people development & operations management
Analyzes sales and labor during and after each shift; makes adjustments to labor as needed

Create Memorable Experiences

Motivates and directs team members to exceed Guest expectations with accurate, friendly, and fast service in a clean facility

Manages the Guest experience through operations and timely response to Guest issues

Problem solves Guest feedback systems to determine root causes and develops action plans to address issues

Identifies and interacts with the community to engage prospective Guest and execute local marketing initiatives

Creating Leaders

Leads the restaurant's recruitment and selection process to build and retain an effective restaurant team

Inspires the restaurant team by effectively managing individual and team recognition programs

Provides coaching and feedback to Assistant Managers and team to increase the restaurant team's capabilities and raise restaurant performance

Demonstrates commitment to goals and inspires others to deliver superior performance

Leading Store Operations

Enforces compliance with health, safety, cleanliness, security, and fire standard and regulations

Ensures that the restaurant upholds operational and brand standards

Ensures the team deliver Popeyes brand programs, Limited time offers, and core product with operational excellence

Identifies problems, conducts high-level troubleshooting, and seeks maintenance support for restaurant equipment

Qualification and Skills

Must be at least eighteen (18) years of age

High School Diploma or GED required

1-2 years of previous quick service restaurant experience, experience in POPEYES management preferred

Some understanding of P&L interpretation and management influence profitability

Ability to prioritize own and others' work and time to meet deadlines and objectives

Demonstrated leadership skills

Demonstrated understanding of Guest service principles

Available to work evenings, weekends, and holidays

Ability to work long and / or irregular shifts as needed, for the proper functioning of the restaurant

Physical Demands

Must be able to lift up to 50 pounds of force frequently to move objects

Ability to carry products / boxes and miscellaneous weighing no more than 50 pounds

Consistently handles product preparation

Ability to kneel to utilize proper lifting procedures

Consistently lifts for product preparation, stocking, and inventory

Popeyes is an equal opportunity employer that makes employment decisions based on skills and experience and we encourage all qualified applicants to apply.

Popeyes - Burlington Popeyes

1800 Mt Holly Rd, Burlington, NJ, 08016

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Restaurant Manager • Burlington, NJ, US

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