About Rotech
Join a Leader in Home Healthcare
At Rotech Healthcare Inc ., we're more than a medical equipment provider-we're a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.
With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives.
Explore more about our mission and services at Rotech.com.
Overview and Responsibilities
Summary
We are seeking a dedicated District Manager of Medical Device Operations. In this position you will be responsible for the day-to-day management of company operations. This person will exercise management principles to ensure profitability, control assets and communicate company philosophy and objectives to the staff and community.
Essential Duties and Responsibilities
- Some travel via automobile
- Accountable for the financial and operational performance of the location
- Adheres to and implements all company policies and procedures, including but not limited to Clinical Programs
- Assures competencies are completed prior to staff doing tasks independently where required per policy
- Assures monthly update of Active Referral Account reports and semi-annual update of market analysis reports
- Communicates company policies and announcements on a timely basis to location employees
- Develops a customer service team including, but not limited to customer service representatives, patient service technicians, respiratory clinicians, and other staff whose goal is to enhance customer service
- Develops and maintains working knowledge of current Medicare, Medicaid, insurance regulations, and FDA / DOT and JCAHO guidelines
- Develops and maintains working knowledge of current products and services offered by the company and all applicable governmental regulations
- Ensures that all employees are building relationships with patients and referral sources
- Fulfill duties and responsibilities of other location personnel during their scheduled and unscheduled time off
- Interviews and hires staff as needed as approved by senior management with emphasis on recruiting best-qualified candidates
- Keeps supervisors abreast of important location issues or concerns
- Maintains a high level of satisfaction with patients, referral sources, and location employees
- Maintains a professional and clean working environment
- Maintains and updates all manuals necessary for company operations and establishes processes to evaluate location's compliance with applicable policies and procedures
- Makes sure all employees adhere to the guidelines established on the 'Rotech Way'
- Makes sure location personnel receives and completes necessary training to perform assigned duties
- Manages billing : ensures that all required documentation including, but not limited to Certificates of Medical Necessity, and Assignment of Benefits required for reimbursement are procured in a timely and efficient manner
- Manages inventory to ensure levels are met and company assets are monitored and controlled
- Monitors and acts on the company's growth plan in order to achieve or exceed the location's budgeted goals
- Runs morning meetings systematically and reviews action items from meetings on a regular basis
- Takes appropriate action to ensure that the location complies with applicable laws and regulations
- Works with clinical staff to develop and maintain clinical programs (e.g. Gold Care program)
- Works with sales representatives to develop and maintain key referral sources
- Performs other duties as assigned
Qualifications
Employment is contingent on
Background investigation (company-wide)Drug screen (when applicable for the position)Valid driver's license in state of residence with a clean driving record (when applicable for the position)Education and / or Experience
Bachelor's Degree in business or related degree; or equivalent combination of education and experience in DME / HME, home health industry or business, requiredOne to three years' of supervisory experience, preferredOne to three years' experience in the home health industry, requiredFL applicants must have two years' experience in business management or a college degree in business or a healthcare related field, requiredNC applicants must have a Bachelor's degree in health science, business administration or a related field and has at least one or more years' of documented supervisory or management experience in home care or related health programs, requiredWY applicants must have a minimum of two years' of full-time managerial or supervisory experience in a pharmacy or wholesale distributor, requiredSkills, Knowledge and Abilities
Effectively communicate in English; both oral and writtenInterpret a variety of communications (verbal, non-verbal, written, listening and visual)Knowledge of Durable Medical Equipment (DME) or Home Medical Equipment (HME)Knowledge of insurance policies and requirementsKnowledge of medical billing practices and of billing reimbursementMaintain confidentiality and practice discretion and caution when handling sensitive informationMapping skills including ability to plan time-saving delivery routesMulti-task along with attention to detailSelf-motivation, organized, plan and delegate, time-management and deductive problem solving skillsStrong leadership abilitiesSense of urgency and responsiveness to customersUnderstanding of accounting and business managementWork independently and as part of a teamPhysical Demands
Requires sitting, walking, standing, talking or listeningRequires close vision to small print on computer and or paperworkAt timesMay be required to comply with OSHA Respirator Requirements, including but not limited to Medical Evaluations and Fit-Testing
May be required to use a personal vehicle for business activities with reimbursementRequires contact with patients and equipment with potential exposure to contagious pathogensRequires lifting and transporting of patient equipment and or move full and empty cylindersRequires the ability to load, push, pull and lift oxygen concentrators, oxygen tanks, portable oxygen units, positive airway pressure devices, wheelchairs, power wheelchairs, scooters, hospital bed parts, walkers, commodes and other home medical equipment and supplies in and out of location, warehouse, company vehicle, patient residence and / or delivery addressSome travel via automobile required to patient's homes, referral sources and meetingsMachines, Equipment and Technical Abilities
Email transmission and communicationInternet navigation and researchMicrosoft applications including but not limited to Word, Excel, etc.Office equipment; fax machine, copier, printer, phone and computerUnderstanding use of all applicable home medical equipment and suppliesRotech Information
Benefits
Generous paid time Off and paid holidaysOvertime pay for non-exempt hourly positions based on business needsCommission for Account Executives
Fixed and variable rate car reimbursement for Area Managers and Account Executives
Employee discount programEmployee recognition programBonus and incentive opportunitiesMileage reimbursement (when applicable for the position)Telephone reimbursement (when applicable for the position)EAP401k, HSA and FSA / Dependent Care FSAMedical, Prescription, Dental and VisionLife Insurance, Disability, Accidental death, Identity protection and Legal servicesMeru Health Mental health and Mercer SmartConnect Medicare programs
Livongo Diabetes and High Blood Pressure programs
Healthcare Bluebook and RX Savings solutions programs
HEPB and TB vaccinationsMake the Right Move and Submit your Resume Today! The hiring manager reviews resumes and contacts applicants that have related experience to the applied position. To view the status of a position that you submitted your profile to, Sign into your account . All positions are posted for a min of 5 days and positions are opened until filled with a qualified applicant, generally no greater than 200 days. We appreciate your interest in Rotech Healthcare Inc.
Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.