Customer Success Manager - Public Sector

Customer Success Manager

As a Customer Success Manager, you'll work to engage, retain, and empower our customers to fully leverage our platform and achieve their desired business outcomes. You'll build strong, trusted relationships with clients, positioning yourself as a strategic advisor who drives long-term value. Working closely with Account Executives, you'll drive renewals and identify expansion opportunities to achieve best-in-class gross and net retention targets.

Who you're committed to being :

• A trusted advisor who champions customer success and ensures alignment between customer goals and business outcomes.
• A proactive, strategic thinker who anticipates customer needs and takes initiative to mitigate risks.
• A relationship-builder with strong communication skills and the ability to engage senior technology leaders.
• A data-informed professional who uses insights to guide decisions and create measurable impact.
• A collaborative teammate who thrives in a dynamic environment and influences change through customer advocacy.

What you'll do :

Experience you'll bring :

Requirements :

Why you'll love working here :

About us :

Pluralsight provides the only learning platform dedicated to accelerating the technology skills and capabilities of today's tech workforce. Thousands of companies, government organizations and individuals around the world rely on Pluralsight to support critical technology skill development in areas that are crucial to innovation including artificial intelligence, cloud computing, cybersecurity, software development, and machine learning. Pluralsight provides highly curated content developed by vetted technology experts, industry leading skill assessments, and hands on, immersive learning experiences designed to help individuals skill-up faster.