Franchise Business Partner (Southeast)

Job Type Full-time Description

At Dogtopia we are dedicated to offering exceptional care for dogs with over 250 locations in the United States and Canada. Our facilities provide healthy, safe and fun environments for dogs to socialize and play and are supervised by a highly trained and loving team. With some seriously cool branding, an amazing leadership team and tremendous growth, we think you need to meet us!

Position Overview

We are seeking a motivated and relationship-oriented Franchise Business Partner to join our dynamic Franchise Business Partnership team. Reporting directly to the Director of Franchise Business Partnership, the Franchise Business Partner will play a crucial role in establishing and nurturing strong relationships with assigned franchisees within a designated territory. The ideal candidates will possess exceptional communication skills, a strategic mindset, and the ability to provide personalized guidance to franchisees for accelerated growth and sustained success.

Responsibilities :

• Develop a deep understanding of the franchisees' businesses within the assigned territory, including their goals, challenges, and growth opportunities.
• Build and maintain strong relationships with franchisees, acting as their primary point of contact and trusted advisor for all business-related matters.
• Collaborate with the Director of Franchise Business Partnership to implement strategies and initiatives that align with franchisees' business goals and overall company objectives.
• Provide personalized coaching and support to franchisees, offering insights and recommendations to optimize their business operations, enhance customer experiences, and drive growth.
• Conduct regular check-ins with franchisees to review performance metrics, identify areas for improvement, and develop action plans for sustained success.
• Collaborate cross-functionally with internal departments to coordinate resources, training, and support that align with franchisees' needs.
• Analyze franchise performance data to identify trends, challenges, and opportunities, and use this information to inform strategic decisions and tailored support.
• Ensure effective communication between franchisees and corporate headquarters, addressing concerns, sharing best practices, and facilitating issue resolution.
• Assist in the development and delivery of training programs, workshops, and resources that empower franchisees to excel in their business operations.
• Participate in territory-specific meetings and events to foster a sense of community among franchisees and gather valuable feedback for continuous improvement.
• Collaborate with the Director of Franchise Business Partnership to continuously evaluate and enhance the franchise partnership program based on feedback and data-driven insights.

Requirements

Benefits